Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Arya is a cutting-edge AI system designed to refine business processes, elevate customer satisfaction, and facilitate informed decision-making. Drawing inspiration from the mathematical prowess and analytical insight of Aryabhata, Arya equips companies with actionable data, automated processes, and forward-looking intelligence to enhance productivity and performance across various departments.
Among its key features is the Quality Auditor, which evaluates agent-customer interactions through a structured scoring system to guarantee adherence to compliance standards, communication effectiveness, and training precision. Additionally, the Co-Pilot functionality seamlessly integrates with CRM and IVR systems, providing agents with real-time summaries and guidance on standard operating procedures during calls. The Coaching module offers tailored AI-driven support that emphasizes tone, pronunciation, and the development of soft skills to boost service quality. Lastly, the Digital Cockpit forecasts key performance indicators such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), tracks workload distribution, and aids in data-informed resource allocation to optimize operational efficiency. This comprehensive suite of tools makes Arya a vital asset for organizations seeking to stay ahead in a competitive landscape.
Description
Flex Databases is an innovative, unified, and compliant electronic clinical platform that provides software solutions for clinical trials: pharmaceutical companies and CROs.
Our system is composed of:
- Clinical Trial Management System
- Electronic Trial Master File
- Project Management & Budgeting solution specifically designed for the clinical trials industry
- Pharmacovigilance System
- Learning Management System
It was possible to create a flexible platform thanks to our unique experience and a qualified team of more than 100 professionals with a deep understanding the clinical trial process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
MainEDC
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1300.00
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Omind
Founded
2020
Country
United States
Website
www.omind.ai/products/arya/
Vendor Details
Company Name
Flex Databases
Founded
2011
Country
Czech Republic
Website
www.flexdatabases.com/en/
Product Features
Product Features
Clinical Trial Management
21 CFR Part 11 Compliance
Yes
Document Management
Yes
Electronic Data Capture
Yes
Enrollment Management
Yes
HIPAA Compliant
Yes
Monitoring
Yes
Patient Database
Yes
Recruiting Management
Yes
Scheduling
Yes
Study Planning
Yes
Electronic Data Capture
Audit Trail
Yes
CRF Tracking
Yes
Data Entry
Yes
Data Verification
Yes
Distributed Capture
Yes
Document Imaging
No
Document Indexing
No
Forms Management
Yes
Remote Capture
No
Study Management
Yes