Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Arya is a cutting-edge AI system designed to refine business processes, elevate customer satisfaction, and facilitate informed decision-making. Drawing inspiration from the mathematical prowess and analytical insight of Aryabhata, Arya equips companies with actionable data, automated processes, and forward-looking intelligence to enhance productivity and performance across various departments.
Among its key features is the Quality Auditor, which evaluates agent-customer interactions through a structured scoring system to guarantee adherence to compliance standards, communication effectiveness, and training precision. Additionally, the Co-Pilot functionality seamlessly integrates with CRM and IVR systems, providing agents with real-time summaries and guidance on standard operating procedures during calls. The Coaching module offers tailored AI-driven support that emphasizes tone, pronunciation, and the development of soft skills to boost service quality. Lastly, the Digital Cockpit forecasts key performance indicators such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), tracks workload distribution, and aids in data-informed resource allocation to optimize operational efficiency. This comprehensive suite of tools makes Arya a vital asset for organizations seeking to stay ahead in a competitive landscape.
Description
AryaCare serves as a cloud-based AI virtual assistant designed for small to medium-sized enterprises, efficiently managing customer interactions through various channels such as phone, WhatsApp, website chat, email, and Telegram. This assistant operates 24/7 in 14 different languages, utilizing content from a business's website and any uploaded documents like PDFs, Word, or Excel files. It is capable of scheduling appointments, processing orders or reservations, and forwarding requests that require human intervention to staff members, accompanied by a concise summary. Operators can monitor ongoing conversations through a shared dashboard, where they can also review summaries and craft responses. Additionally, AryaCare can verify prices, links, and contact information prior to delivering replies. LML Technologies customizes the service for every client; the setup process typically lasts around two weeks and does not necessitate any technical expertise from the customer. Target users for this advanced tool include clinics, restaurants, retail shops, hotels, and various professional offices, ensuring they enhance their customer service experience. This comprehensive functionality positions AryaCare as an invaluable asset in today’s competitive business landscape.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Telegram
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€79/month
Chat starts at €79/month and Phone at €149/month, plus VAT. Monthly plans include a 30-day money-back guarantee. One-time activation fees are €490 for Chat and €790 for Phone; annual plans include activation.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Omind
Founded
2020
Country
United States
Website
www.omind.ai/products/arya/
Vendor Details
Company Name
LML Technologies
Founded
2024
Country
Italy
Website
aryacare.ai