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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Arya is a cutting-edge AI system designed to refine business processes, elevate customer satisfaction, and facilitate informed decision-making. Drawing inspiration from the mathematical prowess and analytical insight of Aryabhata, Arya equips companies with actionable data, automated processes, and forward-looking intelligence to enhance productivity and performance across various departments. Among its key features is the Quality Auditor, which evaluates agent-customer interactions through a structured scoring system to guarantee adherence to compliance standards, communication effectiveness, and training precision. Additionally, the Co-Pilot functionality seamlessly integrates with CRM and IVR systems, providing agents with real-time summaries and guidance on standard operating procedures during calls. The Coaching module offers tailored AI-driven support that emphasizes tone, pronunciation, and the development of soft skills to boost service quality. Lastly, the Digital Cockpit forecasts key performance indicators such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), tracks workload distribution, and aids in data-informed resource allocation to optimize operational efficiency. This comprehensive suite of tools makes Arya a vital asset for organizations seeking to stay ahead in a competitive landscape.

Description

AryaCare serves as a cloud-based AI virtual assistant designed for small to medium-sized enterprises, efficiently managing customer interactions through various channels such as phone, WhatsApp, website chat, email, and Telegram. This assistant operates 24/7 in 14 different languages, utilizing content from a business's website and any uploaded documents like PDFs, Word, or Excel files. It is capable of scheduling appointments, processing orders or reservations, and forwarding requests that require human intervention to staff members, accompanied by a concise summary. Operators can monitor ongoing conversations through a shared dashboard, where they can also review summaries and craft responses. Additionally, AryaCare can verify prices, links, and contact information prior to delivering replies. LML Technologies customizes the service for every client; the setup process typically lasts around two weeks and does not necessitate any technical expertise from the customer. Target users for this advanced tool include clinics, restaurants, retail shops, hotels, and various professional offices, ensuring they enhance their customer service experience. This comprehensive functionality positions AryaCare as an invaluable asset in today’s competitive business landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Telegram No 
WhatsApp No 

Integrations

Telegram Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€79/month
Chat starts at €79/month and Phone at €149/month, plus VAT. Monthly plans include a 30-day money-back guarantee. One-time activation fees are €490 for Chat and €790 for Phone; annual plans include activation.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Omind

Founded

2020

Country

United States

Website

www.omind.ai/products/arya/

Vendor Details

Company Name

LML Technologies

Founded

2024

Country

Italy

Website

aryacare.ai

Product Features

Product Features

Alternatives

Alternatives

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