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Description
Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch.
Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients
Description
Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients.
- Online self-scheduling
- Digital registration for insurance capture and electronic consent
Online Payment
- Video telemedicine
- Automated waitlist management, optimization
Secure chat
- Feedback, surveys, and reputation management
- Acquisition of new patients
Portal for returning patients loyalty
Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction.
Solv Patient Experience OS
- Solv Telemed
Solv App for Patients
API Access
Has API
No
API Access
Has API
Yes
Integrations
EpicCare EMR
Yes
NextGen Healthcare EHR
Yes
Oracle Health Ambulatory EHR
Yes
Veradigm EHR
Yes
athenaOne
Yes
eClinicalWorks
Yes
AdvancedMD
Yes
Babylon
No
Flip
No
Greenway Health
Yes
Integrations
EpicCare EMR
Yes
NextGen Healthcare EHR
Yes
Oracle Health Ambulatory EHR
Yes
Veradigm EHR
Yes
athenaOne
Yes
eClinicalWorks
Yes
AdvancedMD
No
Babylon
Yes
Flip
Yes
Greenway Health
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1.00
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Artera
Founded
2015
Country
United States
Website
artera.io
Vendor Details
Company Name
Solv Health
Founded
2016
Country
United States
Website
www.solvhealth.com/for-providers
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
No
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
No
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Product Features
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
Yes
Patient Management
Admissions Management
Yes
Bed Management
Yes
Discharge Management
Yes
Historical Reporting
Yes
Patient Flow Management
Yes
Patient Location Tracking
Yes
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Vaccine Management
Adverse Reaction Reporting
No
Alerts / Notifications
No
Appointment Reminders
No
Billing
No
Communication Tools
No
Dose Tracking
No
For Governments
No
Immunization Proof
No
Inventory Management
No
Predictive Analytics
No
Scheduling
No
Virtual Waiting Room
No
