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Description
Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch.
Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients
Description
RingRx supports independent medical practices, hospitals, and therapists with high-quality, cost-effective, and HIPAA-compliant communication services. Our clients rely on our seamless communication systems to inform patients at every stage of their healthcare journeys.
The RingRx Platform is a full-featured, cloud-based VoIP communication system designed for modern healthcare environments. It offers a versatile set of customizable tools, including a phone app for flexible and reliable call routing, voicemails accessible from anywhere, a HIPAA-compliant desktop app, and enterprise-quality desk phones.
RingRx is a healthcare-focused communication system, unlike competitors that have patched together features or do not understand the unique requirements of healthcare providers. Our easy integration and customization features make it simple to connect with patients in and out of the office.
Getting started with RingRx is quick and easy, with practices able to be up and running in less than a day. Our straightforward pricing structure allows for easy selection of the right features without any upsell or billing surprises.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AdvancedMD
Yes
Amion
No
Elation Health
No
EpicCare EMR
Yes
Greenway Health
Yes
MEDITECH Expanse
Yes
ModMed
Yes
Nexsure Insurance Platform
No
NextGen Healthcare EHR
Yes
Oracle Health Ambulatory EHR
Yes
Integrations
AdvancedMD
No
Amion
Yes
Elation Health
Yes
EpicCare EMR
No
Greenway Health
No
MEDITECH Expanse
No
ModMed
No
Nexsure Insurance Platform
Yes
NextGen Healthcare EHR
No
Oracle Health Ambulatory EHR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15 per month
RingRx has three plans:
Lite -
$15/user/month
Complete business phone system for any sized practice
Grow
$19/user/month
Enjoy business phone, fax, and text for your entire office
Clinic
$25/user/month
Business class communications solution for growing and established practices
Lite -
$15/user/month
Complete business phone system for any sized practice
Grow
$19/user/month
Enjoy business phone, fax, and text for your entire office
Clinic
$25/user/month
Business class communications solution for growing and established practices
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Artera
Founded
2015
Country
United States
Website
artera.io
Vendor Details
Company Name
RingRx
Founded
2017
Country
United States
Website
ringrx.com/hipaa-compliant-text-messages/
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
No
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
No
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
No
Ring Groups
Yes
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
Yes
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
No
For Medical Purposes
Yes
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
No
Patient Queue Management
Yes
Practice Management
Yes
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
