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Description
Our industry-leading hospitality solutions are designed to enhance efficiency for both staff and guests, ultimately elevating the entire customer experience. These scalable products cater to a diverse range of establishments, from small hotels to large resorts, cruise ships, public facilities, and corporate offices, regardless of whether services are managed internally or outsourced. The Certify housekeeping tool serves as a comprehensive management system for your housekeeping team, allowing for the digitalization of cleaning and inspection tasks across all rooms and communal spaces. This solution streamlines operations by automating, monitoring, and reporting on housekeeping activities to ensure compliance with industry standards. Additionally, the Fácil check-in offers an innovative holographic kiosk, providing guests with a unique and memorable hotel experience. Our self-service kiosks can be customized with your hotel’s branding and seamlessly integrated into your existing systems, allowing for a personalized touch that enhances your lobby's atmosphere. By incorporating these advanced tools, you can create a truly distinctive and engaging environment for your guests.
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$70 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arribatec
Founded
2015
Country
Norway
Website
www.arribatec.com/hospitality/
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management