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Description
Enhance your productivity in Case Management with ArkCase, the FedRAMP-approved platform designed to allow you to tailor and automate every aspect of case management processes—ensuring timely responses consistently. Say goodbye to misplaced correspondence, missing documents, overlooked deadlines, and unnecessary stress. ArkCase serves as a versatile Case Management solution that can be deployed as a complete on-premise system, a hybrid model, or a cloud-based option. This adaptability allows you to elevate any proprietary system to new heights of efficiency or completely modernize your technology infrastructure. With ArkCase, agencies can achieve comprehensive processing in record time, supported by our queue-based workflow developed specifically for FOIA users. From the initial Intake to the final Release, ArkCase enhances and automates a variety of tasks, fostering improved efficiency and teamwork. Features include bulk redaction, de-duplication, automated transcription of audio and video content, progressive disclosure, and machine-assisted identification, among others, making it a comprehensive tool for modern case management. You can trust ArkCase to transform your case management experience into one that is both streamlined and effective.
Description
eCase provides comprehensive solutions for managing cases throughout the public sector in the UK, including central and local government, as well as arms-length organizations like police forces and NHS trusts. With eCase, your team can conveniently log, manage, and address all types of correspondence for various cases in a single platform. It efficiently consolidates everything from PQs and MCs to FOIs, TOs, complaints, compliments, DPAs/SARs, Cabinet Committee communications, and campaigns. This streamlined approach allows your team to handle cases more swiftly, effectively, and uniformly. The online, end-to-end functionality of eCase ensures ease of use, while the ECO Programme emphasizes the importance of people and processes in achieving transformational change. Our ECO Team brings a wealth of knowledge and expertise in public sector correspondence management, ensuring you leverage industry best practices. We also prioritize stakeholder engagement, ensuring that everyone involved recognizes the advantages of utilizing our service for better case management. With eCase, your organization can not only improve efficiency but also enhance the overall quality of public service delivery.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Rocket TMON One
Pricing Details
$60 per user per month
Free Trial
Free Version
Pricing Details
$900.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ArkCase
Country
United States
Website
www.arkcase.com
Vendor Details
Company Name
Fivium
Founded
2006
Country
United Kingdom
Website
www.fivium.co.uk/services/ecase
Product Features
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
