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Description
Anticipate the needs of your customers, recommend appropriate products, and create tailored shopping experiences with accuracy. Whether addressing simple FAQs or tackling more intricate queries, you can enhance your store’s customer service quality without delay. We are compatible with all leading CMS and ecommerce platforms. Simply provide Arena Chat with your store's URL, and we will handle everything else. You can customize the AI voice and widget branding to match your store's identity. Enjoy hassle-free data training, maintain data privacy, and engage in meaningful conversations. Communicate with customers in their preferred language for a more inclusive experience. Gain a clearer view of your sales funnel through sophisticated insights. The Smart Suggestions feature simplifies the process for your visitors, offering three AI-generated prompts after each user inquiry to facilitate interaction with Commerce AI. Although Smart Suggestions are currently turned off by default to enhance the feature’s effectiveness, we plan to roll out an option to toggle this feature on or off in the near future. Additionally, by leveraging these tools, you can significantly boost engagement and conversion rates.
Description
Convermax's search engine is adept at interpreting queries, such as recognizing 'cotton' as a material, 't-shirt' as a category, and 'under $50' as a price constraint in the phrase "cotton t-shirt under $50." In a similar vein, it identifies '52"' in the query "52" lcd" as the size specification for a television, and it can also recognize the alternative phrasing "52 inch lcd," providing identical results. Furthermore, with Convermax, an autocomplete suggestion bar appears in the search interface, delivering immediate recommendations to users based on their input. These suggested queries, products, and categories are all derived from your store's unique data and search history. As the autocomplete function aggregates more search information, it becomes increasingly intuitive and relevant, enabling customers to locate products more quickly and effortlessly. Additionally, the filter panel can dynamically show or conceal various sections based on the chosen category or other specified criteria, allowing for a customizable shopping experience. This adaptability helps ensure that the layout aligns with what is most logical for particular product categories, enhancing user satisfaction.
API Access
Has API
API Access
Has API
Integrations
Shopify
WooCommerce
Affirm
AmeriCommerce
BigCommerce
ChatGPT
GPT-3.5
GPT-4
Judge.me
Magento
Integrations
Shopify
WooCommerce
Affirm
AmeriCommerce
BigCommerce
ChatGPT
GPT-3.5
GPT-4
Judge.me
Magento
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$250 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arena Chat
Website
arenachat.com
Vendor Details
Company Name
Convermax
Founded
2011
Country
United States
Website
convermax.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration