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Description
This approach facilitates highly targeted and segmented marketing, ensuring that your promotional efforts achieve optimal outcomes. At Arcovo Hotel Loyalty, we assist you in pinpointing your most valuable customers, employing effective strategies to retain them, and enhancing their overall value. Our distinctive platform is designed specifically for hotels and hotel chains, enabling seamless management of these processes. With our Automatic Marketing feature, you can easily establish pre-defined marketing messages and offers tailored for your customer database. This functionality triggers personalized promotions and rewards for your clientele. As a market leader in hotel loyalty programs, we have meticulously addressed all aspects of mobile and web capabilities. Moreover, alongside our hotel loyalty software, we also offer your establishment a custom-branded hotel loyalty app, further enhancing your engagement with guests. This comprehensive solution ensures your hotel stands out in a competitive market.
Description
In today's era of personalization, meeting the expectations of hotel guests has become crucial, and guestext is here to ensure that those expectations are met! With streamlined communication, guestext allows hoteliers to establish a personalized connection with guests even prior to their arrival. By utilizing our opt-in messaging platform, hotels can foster complete guest satisfaction, which is essential for cultivating guest loyalty. The guestext service creates a dynamic two-way mobile connection that enhances communication, leading to an overall improved guest experience. Whether reaching out to individual guests, groups, or all who have opted in, hoteliers can engage with their clientele before, during, and after their stay. This system not only strengthens guest relationships but also drives repeat business, generates additional income, and encourages direct guest feedback. Remarkably, hospitality studies reveal that 78% of guests prefer text messaging for communication! Moreover, text messages boast an impressive 8 to 1 response rate when compared to traditional emails or phone calls, allowing for immediate connectivity with guests. Ultimately, guestext revolutionizes how hotels interact with their patrons, paving the way for exceptional service and unforgettable experiences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arcovo Systems
Founded
2012
Country
Ireland
Website
arcovohotelloyalty.com/our-hotel-loyalty-solution/
Vendor Details
Company Name
guestext
Founded
2011
Country
United States
Website
www.guestext.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management