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Description
This approach facilitates highly targeted and segmented marketing, ensuring that your promotional efforts achieve optimal outcomes. At Arcovo Hotel Loyalty, we assist you in pinpointing your most valuable customers, employing effective strategies to retain them, and enhancing their overall value. Our distinctive platform is designed specifically for hotels and hotel chains, enabling seamless management of these processes. With our Automatic Marketing feature, you can easily establish pre-defined marketing messages and offers tailored for your customer database. This functionality triggers personalized promotions and rewards for your clientele. As a market leader in hotel loyalty programs, we have meticulously addressed all aspects of mobile and web capabilities. Moreover, alongside our hotel loyalty software, we also offer your establishment a custom-branded hotel loyalty app, further enhancing your engagement with guests. This comprehensive solution ensures your hotel stands out in a competitive market.
Description
BlueStar’s customer loyalty initiative is designed to assist small enterprises, retail outlets, dining establishments, and hotels in fostering strong connections with their most valued patrons. It is essential to train your employees to utilize branded promotional resources effectively, ensuring that every customer is enrolled in your rewards initiative. Customers have the option to join by completing an enrollment form or by signing up directly on your website. You can send emails straight from the back office of your loyalty program, allowing you to target specific customers or reach out to larger groups. Additionally, tracking the performance of your communications is straightforward after dispatching your messages. For every $1 a customer spends at your establishment, they earn one point simply by presenting their card or phone number. You have the flexibility to set the reward threshold that dictates when customers earn a reward, and it is advisable to offer rewards that range between 5-15% of the total amount spent, in accordance with your product margins. The process of redeeming rewards is seamless and happens automatically, enhancing the customer experience. This approach not only incentivizes repeat visits but also strengthens customer relationships over time.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Arcovo Systems
Founded
2012
Country
Ireland
Website
arcovohotelloyalty.com/our-hotel-loyalty-solution/
Vendor Details
Company Name
Bluestar Loyalty
Founded
2015
Country
United States
Website
www.bluestarloyalty.com
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
