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Description
The onboarding process for Arcos mirrors that of a human but is completed in a significantly shorter timeframe. By analyzing your knowledge base, Arcos effortlessly links with your existing systems and software, ensuring a smooth integration. Additionally, it works with Outlook to address customer inquiries and frequently asked questions by leveraging insights gathered from your knowledge base articles and documentation. This capability allows your team to focus on tackling more intricate challenges. Furthermore, Arcos seamlessly fits into the software and systems you are actively using, facilitating data synchronization and automating tasks across various applications and platforms. As a result, your team's efficiency and productivity are greatly enhanced, empowering them to achieve more in less time.
Description
Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Outlook
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$39/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arcanum AI
Founded
2016
Country
New Zealand
Website
www.arcanum.ai/meet-arcos-ai-customer-support-assistant
Vendor Details
Company Name
Egentify, Inc.
Founded
2026
Country
United States
Website
egentify.com
