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support

Description

Assign tasks to users, establish a systematic flow for requests, and designate approvers for each stage of the workflow. Users can conveniently view the workflows allocated to them through their individual user access dashboards. At any moment, it is possible to verify if the concluded requests adhered to the appropriate process flow. Additionally, you can acquire a comprehensive record of the entire sequence of events in the process. Monitor the real-time status of every initiated request, while keeping tabs on those that are pending or significantly overdue, including details about their creators. Every participant involved in the workflow will receive notifications regarding the progress of the tasks. Furthermore, approvers will be sent automated reminders concerning the tasks awaiting their approval, ensuring that nothing is overlooked in the process. This comprehensive system enhances accountability and efficiency throughout the workflow management.

Description

TenvioCloud serves as a portal builder for customers and vendors that connects seamlessly with ERP systems, specifically catering to the needs of manufacturers and distributors. This platform empowers teams to create personalized self-service portals where users can check order statuses, view invoices, track shipments, approve quotes, submit RMAs, request warranties, onboard suppliers, acknowledge POs, manage vendor compliance documents, and streamline ERP-connected workflows. By utilizing TenvioCloud, companies can avoid the pitfalls of unstable ERP customizations or the hassle of handling every request via email. Instead, it offers customizable portal pages, intuitive forms, organized data grids, efficient approval processes, document upload capabilities, role-specific access, and robust support for ERP integration. This tool proves particularly advantageous for businesses using popular systems like Epicor/Kinetic, SAP, NetSuite, Odoo, and Microsoft Dynamics, enhancing their operational efficiency and customer interactions. Additionally, TenvioCloud fosters a more responsive and efficient workflow, ultimately benefiting both vendors and customers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Archarina

Country

United States

Website

www.archarina.io/products/organization/arc-workflow

Vendor Details

Company Name

TenvioCloud

Founded

2026

Country

United States

Website

tenviocloud.com

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management No 
File Sharing No 
Search No 

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