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Description
To create, oversee, and distribute content effectively, a system is needed that simplifies each step of the process while enhancing intelligence. Arbortext allows for the establishment of a unified flow of data and resources, facilitating connections to content that extends to individuals in the field. For instance, beginning with the foundational engineering CAD data or bill of materials (BOM), this information is accessible throughout the business process, aiding those who develop technical documents or service materials. With Arbortext, sources are interlinked, providing a structured method for disseminating information to both field personnel and those working remotely. By enabling a continuous flow of data throughout the value chain, it connects every stage of the product lifecycle. Moreover, it ensures that content is automatically updated in accordance with changes in product development, maintaining a link to engineering data. Additionally, the system promotes content reuse and maximizes the benefits of XML authoring, thereby enhancing efficiency and consistency across all documentation. The integration of these features empowers organizations to improve communication and responsiveness in their operations.
Description
Most content teams are drowning in documents - not because they lack writers, but because their tools weren't built for the scale, complexity, or compliance demands they're actually working under. Author-it was.
For over 25 years, Author-it has been the CCMS of choice for organisations where documentation accuracy isn't optional. Manufacturing teams managing hundreds of product variants across 20+ languages. Software companies decoupling their help content from product release cycles. Utilities teams where a procedure gap isn't a typo problem - it's a regulatory one.
The core architecture is built around component content: Topics (individual content units), assembled into Books (deliverables), stored in a central Library. Write once, publish everywhere - to HTML5, PDF, Word, SCORM/eLearning, XML, DITA, and AION, Author-it's structured JSON format built specifically for LLM and RAG pipeline consumption. This is the AI Content Foundation angle: your structured content, already tagged, already resolved, already formatted for machine ingestion.
Built-in modules cover the full content lifecycle: structured authoring (no DITA or XML expertise required), translation workflow management with XLIFF export, multi-stage Review & Approve with full audit trails, variant and conditional content management, and publishing to multiple simultaneous output formats.
Customer outcomes include $3M+ annual savings and 60–70% content reuse in global manufacturing, $2M+ savings and 90% reuse in enterprise software, and ISO/508 compliance achieved unlocking government procurement.
Author-it is cloud-hosted SaaS, headquartered in New Zealand, with offices in Seattle and the Netherlands.
Pricing: Contact for pricing @ author-it.com
API Access
Has API
API Access
Has API
Integrations
Accenture Cloud Trade Promotion Management
Acropolis
Amazon Bedrock
Array
Claude
Congree
Cornerstone Content Anytime
Creo
Deloitte Halo
Eviden MDR Service
Integrations
Accenture Cloud Trade Promotion Management
Acropolis
Amazon Bedrock
Array
Claude
Congree
Cornerstone Content Anytime
Creo
Deloitte Halo
Eviden MDR Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/arbortext
Vendor Details
Company Name
Author-it
Founded
2000
Country
New Zealand
Website
www.author-it.com
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Product Data Management
Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support