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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover the reasons behind your potential customers' preference for your competitors and identify ways to stand out in a crowded marketplace. Design simple surveys to gather insights from a small group of respondents. Experience our platform with an introductory free trial. Engage in meaningful one-on-one discussions with your target audience to obtain genuine insights. Our expert team will serve as an integral part of your marketing efforts, helping you to progress effectively. With our innovative research methods, marketing teams can swiftly obtain precise information tailored to their needs while staying within budget constraints. By leveraging these insights, you can enhance your strategies and better position your brand for success.

Description

Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google
Google Sheets
Magento
OneShot
Salesforce
Shopify
Zendesk

Integrations

Google
Google Sheets
Magento
OneShot
Salesforce
Shopify
Zendesk

Pricing Details

$39 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arbit

Country

United States

Website

askarbit.com

Vendor Details

Company Name

DigitalGenius

Founded

2014

Country

United Kingdom

Website

www.digitalgenius.com

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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Alternatives

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