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Average Ratings 2 Ratings
Description
Start making outbound calls more efficiently and in a shorter amount of time. Take back control of your team's productivity by reducing downtime and potentially doubling your connection rates. With the capability to set up imports just once and save the configuration for future use, you can significantly cut down on wasted time and resources spent on repetitive tasks. Tailor your outreach with custom messaging and optional features like dynamic caller ID, allowing you to connect with your contacts in a personalized manner. The process of getting started with Arbeit Dialer is straightforward and smooth, ensuring minimal downtime during and after the quick setup phase. You can also listen to live or recorded calls, which not only aids in coaching and developing your agents but also ensures compliance while enhancing revenue through an impressive connection rate increase of up to 60%. Our dedicated in-house support team is ready to make your transition to Arbeit Dialer swift and hassle-free, setting everything up for you at no extra charge. With no long-term commitments necessary, you can embark on this journey with confidence and ease, ultimately transforming your calling strategy for the better.
Description
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation.
The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, advanced call distribution strategies, and a Movable Dialer for flexible agent workflows.
Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), seamless Theme Customization for brand alignment, and integration capabilities for CRM and third-party systems. It also ensures regulatory adherence with built-in TCPA Compliance features for safe and compliant outreach.
With both cloud and on-premise deployment options, iCallify enables businesses across industries to transform their contact center operations into high-performance engagement hubs.
Key Features:
AI-Powered Omnichannel Contact Center
Optimized for Low Bandwidth Environments
Low Server Configuration Requirements
Advanced Dialer Suite with Multi-Mode Campaign Control
Multi-Tenant Architecture for BPO & Enterprise Use
WhatsApp Business Calling Integration
Dedicated WhatsApp Call Center Software with Reporting
Built-in Billing System
Real-Time Supervisor Control Tools
Scalable Deployment (Cloud & On-Premise)
Movable Dialer for enhanced usability
Theme Customization for personalized inter
API Access
Has API
API Access
Has API
Integrations
Odoo
Salesforce
WhatsApp
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 /user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arbeit Software
Founded
2013
Country
United States
Website
www.arbeitsoftware.com/autodialer-solutions/
Vendor Details
Company Name
iCallify
Founded
2011
Country
United States
Website
icallify.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management