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Average Ratings 0 Ratings
Description
Start making outbound calls more efficiently and in a shorter amount of time. Take back control of your team's productivity by reducing downtime and potentially doubling your connection rates. With the capability to set up imports just once and save the configuration for future use, you can significantly cut down on wasted time and resources spent on repetitive tasks. Tailor your outreach with custom messaging and optional features like dynamic caller ID, allowing you to connect with your contacts in a personalized manner. The process of getting started with Arbeit Dialer is straightforward and smooth, ensuring minimal downtime during and after the quick setup phase. You can also listen to live or recorded calls, which not only aids in coaching and developing your agents but also ensures compliance while enhancing revenue through an impressive connection rate increase of up to 60%. Our dedicated in-house support team is ready to make your transition to Arbeit Dialer swift and hassle-free, setting everything up for you at no extra charge. With no long-term commitments necessary, you can embark on this journey with confidence and ease, ultimately transforming your calling strategy for the better.
Description
Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders.
Cloud Contact Center includes:
Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time.
- Share agents between teams, projects, and companies.
- Integration of Toll Free, Local, and Non-Geographic SIP Numbers.
- Handling missed phone calls with a Callback mode.
- A system for employee motivation that calculates bonuses and penalties automatically.
- Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets.
- Dynamic scripts for conversations that standardize responses and automate triggers.
- Performance analysis for each agent, team and the entire Contact Center.
Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.
API Access
Has API
API Access
Has API
Integrations
Asterix
Bitrix24
Dropbox
Facebook Groups
Facebook Messenger
FreeSWITCH
Gmail
Instagram
Joomla!
MightyCall
Integrations
Asterix
Bitrix24
Dropbox
Facebook Groups
Facebook Messenger
FreeSWITCH
Gmail
Instagram
Joomla!
MightyCall
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arbeit Software
Founded
2013
Country
United States
Website
www.arbeitsoftware.com/autodialer-solutions/
Vendor Details
Company Name
Oki-Toki
Founded
2015
Country
United Kingdom
Website
www.oki-toki.cloud/
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics