Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aranda Virtual Support is a comprehensive software solution that provides remote control and technical assistance in real-time, enabling support for customers no matter where they are or what type of connection they use. Specialists can quickly connect to various Windows workstations, which streamlines the troubleshooting process significantly. The platform features built-in collaboration tools like chat and the ability to transfer sessions seamlessly between specialists, ensuring that support remains consistent and effective. It also supports secure file transfers, allowing users to share files of any format or size without needing additional software. Among its notable benefits are encrypted remote connections that work around obstacles such as routers, firewalls, proxies, and NATs; enhanced performance through customizable color and screen resolution settings for slower connections; and a range of flexible access options. Overall, Aranda Virtual Support not only enhances the efficiency of technical support but also improves customer satisfaction by providing reliable and secure assistance.
Description
We partnered with Supermicro to showcase a first of its kind generative AI + design workspace for on-prem teams and remote teams, running on Supermicro’s new liquid-cooled AI Super Workstation, all managed via RAVEL Orchestrate™. This complete solution is available to partners and clients. Easy deployment and management of custom virtual workstations. Create customized virtual workstation images to meet the needs of your team. You don't need to be a virtualization or cloud guru to deploy your customized remote workstations. RAVEL Orchestrate has an intuitive workstation scheduler, and resource management controls that help you control costs. RAVEL Orchestrate™ is a unique solution that allows IT to create and distribute limitless custom software images to as many users, teams and regions in the cloud at scale. Deployment takes 90% less time compared to traditional imaging and deployment methods.
API Access
Has API
API Access
Has API
Integrations
Active Directory
Amazon Web Services (AWS)
AnyWare
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
Integrations
Active Directory
Amazon Web Services (AWS)
AnyWare
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aranda SOFTWARE
Founded
2002
Country
Colombia
Website
arandasoft.com/en/productos/aranda-virtual-support/
Vendor Details
Company Name
RAVEL
Country
United States
Website
ravelinc.com/#ravelorchestrate
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Virtual Machine
Backup Management
Graphical User Interface
Remote Control
VDI
Virtual Machine Encryption
Virtual Machine Migration
Virtual Machine Monitoring
Virtual Server