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ease
features
design
support

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Description

Aquarium’s platform offers an all-encompassing solution tailored for insurance companies in search of a swift, straightforward, and efficient pathway to the market. With a solid history of yielding rapid returns on investment, our platform can be integrated seamlessly into existing IT infrastructures with little disruption. Being a cloud-based solution, it is entirely scalable to accommodate the evolving needs of businesses. The platform comprises multiple interconnected service components, both technical and functional, that create a thorough, end-to-end solution. This integration provides a unified view of customer interactions across various channels, including the web, SMS, email, phone, and traditional mail. It guarantees automated engagement throughout the entire customer journey, covering inquiries, follow-ups, sales processes, mid-term adjustments, renewals, and claims management. Additionally, customer satisfaction is gauged through net promoter scores derived from SMS and email surveys, including keyword and sentiment analysis, ensuring businesses can continuously enhance their service offerings. Ultimately, this comprehensive approach positions insurance companies to thrive in a competitive landscape.

Description

When unexpected events occur, will your claims services provider meet the challenge head-on? At GB, we perceive Claims Management as the ultimate realization of the promises and potential inherent in the insurance sector. It is a pivotal moment when we are called not just to rectify situations but to enhance and improve them. For over five decades, we have consistently responded to that call. Going beyond the norm is ingrained in our culture. Our focus is on the individuals we serve, as well as the exceptional members of our team who drive our success. Our Relationship Managers are amongst the most motivated and empowered professionals in the industry. Each one is committed to achieving outstanding outcomes consistently. They embody a philosophy we refer to as Own the Outcome, which emphasizes taking responsibility for making informed decisions early in the claims process. This approach allows us to identify and provide the necessary resources promptly and effectively, ensuring we are always prepared to exceed expectations. Furthermore, our dedication to evolving and improving our services ensures that we remain at the forefront of the claims management industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$200 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aquarium Software

Founded

2006

Country

United Kingdom

Website

aqinsure.tech/our-platform/

Vendor Details

Company Name

Gallagher Bassett

Founded

1994

Country

United States

Website

www.gallagherbassett.com

Product Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Product Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Alternatives

Alternatives

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Shift Claims

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ClaimLogik

Claim Central Consolidated
Duck Creek Claims Reviews

Duck Creek Claims

Duck Creek Technologies