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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Aquant provides essential insights to service leaders, agents, and technicians precisely when they need it most, enabling them to create service experiences that feel extraordinary. The reality of service operations is often underestimated; the complexity of products continues to rise, customer demands are increasingly high, and finding skilled service professionals is a significant challenge. That’s why our mission is to help you elevate service from being a basic function to an unforgettable experience for your customers. By converting specialized knowledge into accessible information, we empower every technician to become a service expert. Moreover, gain a clear understanding of your team's performance and compare your key performance indicators with those of industry frontrunners. With valuable intelligence regarding your team, clientele, and equipment, service leaders can make more informed decisions that drive success. By leveraging our insights, you can ensure that your service delivery not only meets but exceeds customer expectations consistently.

Description

The MedeAnalytics platform is constructed on a robust base of innovation in advanced analytics. It features strong data orchestration, user-friendly visualizations, predictive analytics, benchmarking, and guided analysis, equipping you with the insights necessary to revolutionize healthcare. With its platform-as-a-service (PaaS) capabilities, you have the flexibility to create your own applications tailored to your needs. Additionally, our scalable solutions, designed specifically for the healthcare sector, provide the actionable insights essential for driving excellence throughout the industry. Addressing the urgent challenges in healthcare requires an understanding gained from real-world experience. MedeAnalytics is steered by a team of professionals with deep expertise in healthcare, hailing from prestigious organizations such as Huron Consulting, Accenture, Trizetto, and PricewaterhouseCoopers, ensuring a wealth of knowledge is applied to every solution. Their commitment to innovation and excellence sets a high standard in the analytics landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SAP Store Yes 

Integrations

SAP Store No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aquant

Founded

2016

Country

United States

Website

www.aquant.io

Vendor Details

Company Name

MedeAnalytics

Founded

1993

Country

United States

Website

medeanalytics.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending Yes 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

Data Analysis

Data Discovery No 
Data Visualization No 
High Volume Processing No 
Predictive Analytics No 
Regression Analysis No 
Sentiment Analysis No 
Statistical Modeling No 
Text Analytics No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

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