Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aquant provides essential insights to service leaders, agents, and technicians precisely when they need it most, enabling them to create service experiences that feel extraordinary. The reality of service operations is often underestimated; the complexity of products continues to rise, customer demands are increasingly high, and finding skilled service professionals is a significant challenge. That’s why our mission is to help you elevate service from being a basic function to an unforgettable experience for your customers. By converting specialized knowledge into accessible information, we empower every technician to become a service expert. Moreover, gain a clear understanding of your team's performance and compare your key performance indicators with those of industry frontrunners. With valuable intelligence regarding your team, clientele, and equipment, service leaders can make more informed decisions that drive success. By leveraging our insights, you can ensure that your service delivery not only meets but exceeds customer expectations consistently.
Description
Organizations are encountering damage to their assets due to climate-related factors, interruptions in supply chains and operations, along with rising demands from consumers and investors to act as environmental stewards. As the effects of climate change and extreme weather increasingly disrupt business functions and supply chains, it has become increasingly challenging for executives to evaluate the repercussions of severe weather on their operations and the subsequent effects of their business practices on the environment. Lacking this crucial insight puts businesses at risk not only for unexpected disruptions but also for potential regulatory and compliance challenges. To address these complexities, the IBM Environmental Intelligence Suite offers a cutting-edge, AI-driven SaaS solution designed to assist business leaders in preparing for and navigating critical weather and environmental circumstances while simultaneously gaining a clearer understanding of their ecological footprint. This innovative tool empowers organizations to make informed decisions that align with both operational efficiency and environmental responsibility.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP Store
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aquant
Founded
2016
Country
United States
Website
www.aquant.io
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/environmental-intelligence-suite
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Predictive Analytics
AI / Machine Learning
No
Benchmarking
No
Data Blending
Yes
Data Mining
No
Demand Forecasting
No
For Education
No
For Healthcare
No
Modeling & Simulation
No
Sentiment Analysis
No
Product Features
Environmental
Air Management
No
Auditing
No
Compliance Management
No
Document Management
No
Emissions Inventory
No
Hazardous Materials Control
No
Sustainability Management
No
Training Management
No
Waste Management
No
Water Management
No
Sustainability
Audit Management
No
Benchmarking
No
Compliance Management
No
Corrective Actions (CAPA)
No
Emissions Management
No
Employee Training
No
Energy Management
No
Incident Management
No
KPIs
No
Performance Metrics
No
Stakeholder Engagement
No
Supplier Management
No
Waste Management
No