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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aquant provides essential insights to service leaders, agents, and technicians precisely when they need it most, enabling them to create service experiences that feel extraordinary. The reality of service operations is often underestimated; the complexity of products continues to rise, customer demands are increasingly high, and finding skilled service professionals is a significant challenge. That’s why our mission is to help you elevate service from being a basic function to an unforgettable experience for your customers. By converting specialized knowledge into accessible information, we empower every technician to become a service expert. Moreover, gain a clear understanding of your team's performance and compare your key performance indicators with those of industry frontrunners. With valuable intelligence regarding your team, clientele, and equipment, service leaders can make more informed decisions that drive success. By leveraging our insights, you can ensure that your service delivery not only meets but exceeds customer expectations consistently.

Description

BigBear.ai's innovative use of computer vision, predictive analytics, and event alerting technology transforms the landscape of edge data analysis. By harnessing the power of AI and machine learning, our sophisticated systems thoroughly analyze extensive datasets, revealing insights that are typically beyond human comprehension, thereby minimizing blind spots and enhancing situational awareness. The Arcas platform processes millions of data points to improve situational awareness while leveraging artificial intelligence and machine learning to generate predictive forecasts. It adeptly analyzes video streams and produces real-time alerts when anomalies are detected, ensuring timely responses. With our flexible analytics framework, Arcas not only reviews historical events but also anticipates future trends, equipping decision-makers with the necessary information to act confidently. Furthermore, it seamlessly consolidates various data sources, including sensors and edge devices, into a cohesive and universally accessible format, fostering a more integrated approach to data management. This holistic integration ultimately empowers organizations to adapt quickly to changing circumstances and make data-driven decisions effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SAP Store

Integrations

SAP Store

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aquant

Founded

2016

Country

United States

Website

www.aquant.io

Vendor Details

Company Name

BigBear.ai

Country

United States

Website

bigbear.ai/solutions/national-security/arcas/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Product Features

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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