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Average Ratings 0 Ratings
Description
A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.
Description
Emhance serves as a comprehensive platform for game studios, integrating self-service playtesting, player recruitment, and precise engagement tracking on a moment-by-moment basis. This tool enables development teams to gain insights into which gameplay elements captivate players and which ones drive them away, thereby allowing for informed prioritization of adjustments in onboarding processes, gameplay mechanics, and monetization strategies. Teams can design studies, bring in actual players, and analyze engagement patterns alongside recorded gameplay sessions. The platform provides a cumulative Emhance score, detailed findings at different stages, and insights tied to session recordings, all of which assist teams in pinpointing areas of friction and assessing the effectiveness of subsequent iterations. Utilizing calibrated signals from facial expressions, gaze direction, and blinks to gauge engagement throughout play sessions, Emhance enhances existing user research and gameplay analytics by delivering concrete evidence regarding player experiences. Previously, the platform was known as Sensemitter, showcasing its evolution in the realm of game development tools. With its innovative approach, Emhance continues to reshape the way game studios analyze and improve player engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$3999/user
Free Trial
No
Free Version
No
Pricing Details
Study-minute bundles are available in 400-, 1,600-, 3,300-, and 6,600-minute tiers. Minutes are valid for 365 days, and participant recruitment is included.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aqbay
Founded
2025
Website
aqbay.com/igaming-crm
Vendor Details
Company Name
Emhance
Country
United States
Website
www.emhance.ai/