Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
User Intuition is an innovative customer intelligence platform that facilitates AI-driven market research interviews through chat, voice, or video formats. This platform transforms conventional text surveys into engaging conversations aimed at understanding the reasons behind customer behaviors such as buying, leaving, or remaining loyal.
By leveraging advanced AI interview technology, it poses insightful follow-up questions based on participants' replies, utilizing laddering techniques to uncover the emotional drivers and underlying motivations that shape customer choices. User Intuition boasts an impressive 98% satisfaction rate among participants, thanks to its conversational approach that fosters open and honest feedback.
Businesses utilize this platform for a variety of purposes, including monitoring brand health, extracting valuable shopper insights, gaining competitive intelligence, and testing concepts with actual consumers or carefully selected panel members. Additionally, the platform's ability to engage customers in meaningful dialogues sets it apart as a leader in the market research field.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ChatGPT
No
Claude
No
Cursor
No
HubSpot CRM
No
Stripe
No
Zapier
No
Integrations
ChatGPT
Yes
Claude
Yes
Cursor
Yes
HubSpot CRM
Yes
Stripe
Yes
Zapier
Yes
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$200 per study
$20 per interview including:
Access to 4M+ vetted respondents with industry-leading fraud detection—or bring your own customers
AI-moderated interviews via chat, audio, or video
Automated analysis and reporting for each study
Access to 4M+ vetted respondents with industry-leading fraud detection—or bring your own customers
AI-moderated interviews via chat, audio, or video
Automated analysis and reporting for each study
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
User Intuition
Founded
2025
Country
United States
Website
www.userintuition.ai/
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No