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Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
Qualitative simplifies the process of inviting, scheduling, and executing user research sessions, making it incredibly user-friendly. It allows for self-service email invitations to research participants, streamlining communication. As you schedule participants, calendar events are automatically generated, complete with video conferencing options and dial-in details. Incentives can be easily dispatched to participants around the globe at the click of a button. This platform is designed to facilitate user interviews effortlessly, whether by recruiting directly from your website through a pop-up or sending email invites via its self-service feature. You can also share a screener link, invite past participants using your CRM, or request a custom pool of research participants tailored to your needs. Additionally, you have the flexibility to create personalized screeners to filter potential participants. By setting your recurring availability, participants can conveniently request interview slots, while Qualitative ensures that interview calendar events, along with video conferencing and dial-in details, are automatically organized for you and your research participants alike. Overall, this platform revolutionizes user research by making it more accessible and efficient than ever before.
API Access
Has API
API Access
Has API
Integrations
Google Calendar
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
Qualitative
Country
United States
Website
qualitative.io
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
