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Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
The Standard and Classic Editor provides both technical and non-technical users with the capability to effortlessly create sophisticated surveys. Users can swiftly incorporate advanced question formats and merge qualitative and quantitative methods seamlessly. Personalization of visual elements within the survey is made simple, ensuring a fully mobile-friendly experience for respondents, along with the ability to test surveys on mobile devices through the Mobile Emulator. This platform excels in supporting studies that require rich visuals and numerous interactive components. It features unique built-in question types, including video open-ends, concept testing, heat maps, and virtual shopping carts. The flexibility of unlimited expansion is supported by standard open-source programming languages, allowing for extensive customization. Additionally, the introduction of the Video-analyzer tool provides a novel method for capturing emotional responses from users, enabling interactive feedback buttons for respondents to express their thoughts while watching a video. With features such as geolocation tracking, device reporting, quota management, and frequency analysis, users can create and distribute polished, presentation-ready reports with remarkable ease. This comprehensive suite of tools ensures that every aspect of survey creation and analysis is covered, making it an invaluable resource for researchers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
Q-Fi Solutions
Founded
2011
Country
Canada
Website
qfisolutions.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video