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Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
Sago brings together a comprehensive suite of research technologies and services designed to help organizations uncover deep insights through both qualitative and quantitative methods. With more than five decades of experience, the company offers everything from global data collection and community recruitment to automated surveys, digital interviews, and guided consulting. Platforms like Methodify®, QualBoard®, and QualMeeting® give clients modern tools for self-serve quant, digital qual, and structured discussion research. Sago’s industry reach covers consumer packaged goods, financial services, tech, media, healthcare, education, and more—helping teams connect with the audiences that matter most. Their in-person facilities, neuromarketing tools, and global qualitative services offer additional layers of support for specialized research needs. Through a consultative approach, Sago ensures each project receives expert guidance and a seamless experience from start to finish. The company also provides thought leadership through blogs, case studies, polling, events, and webinars. With adaptive solutions and deep domain expertise, Sago empowers researchers to generate evidence that drives customer understanding and business clarity.
API Access
Has API
API Access
Has API
Integrations
SyncApps
Voxpopme
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
Sago
Country
United States
Website
sago.com/en/solutions/platforms/methodify/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
