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Description

Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.

Description

Conveo is an innovative platform driven by artificial intelligence, designed specifically for qualitative research, which enables teams to efficiently create, execute, and analyze interviews (both video and voice) with actual participants from various consumer segments, users, and audiences. It facilitates the entire process, starting from the establishment of the research brief, through participant recruitment, and conducting interviews asynchronously, to analyzing video feedback with AI technology that identifies themes, clips, and consumer behavior, ultimately generating valuable insights and narratives for stakeholders. What traditionally might take six weeks to complete can now be accomplished in approximately three days. Among its many features, Conveo allows for the drafting of interview guides based on business objectives or uploaded briefs, global recruitment of interviewees, and the convenience of asynchronous interviews, enabling participants to respond at their own convenience, all while providing quick and automated video analysis. This versatile tool finds applications in various scenarios, such as testing concepts and creative ideas, evaluating product usage and experiences, assessing brand positioning and awareness, and exploring consumer behavior. Moreover, its streamlined process empowers teams to make data-driven decisions with remarkable speed and efficiency.