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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AptaBook serves as an AI-driven receptionist and appointment scheduling solution tailored for service-oriented businesses in the United States and Canada. Operating around the clock, it handles phone calls, website chats, WhatsApp interactions, and emails, efficiently qualifying potential clients using customized intake questions for each business and seamlessly scheduling appointments in real-time based on live availability in connected calendars. The setup process for businesses involves training a single AI agent using their website and documents, and configuring the chat widget along with the calendar connection typically takes just 10 minutes. The platform is equipped with features such as a personalized chat widget, a dedicated phone number for either the US or Canada complete with call logging, call summaries, and staff handoff capabilities, as well as a 'Call Me Now' feature, WhatsApp messaging, and email support. AptaBook also integrates with major services like Google Calendar, Outlook/Microsoft 365, Gmail, Microsoft Teams, Slack, and various CRM platforms like HubSpot and Zoho, depending on the subscription plan. Starting at $49 per month, AptaBook offers a 15-day free trial without the need for a credit card, making it accessible for businesses looking to enhance their client engagement and appointment management. With its user-friendly interface and comprehensive functionality, AptaBook empowers service businesses to streamline their operations and improve customer satisfaction.

Description

Omnito is a customer engagement platform built for teams that manage a high volume of customer interactions and can't afford to lose context between them. The platform brings five capabilities together in one connected workspace: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async customer engagement, Omni-Inbox so every conversation from every channel lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Everything is linked, so what happens in a chat informs the meeting, and what happens in the meeting drives the follow-up, without manual hand-offs or switching between tools. It's CRM-agnostic and integrates with the tools teams already use. A Salesforce-native version is also available for revenue teams embedded in that ecosystem. Omnito is built for small and mid-sized businesses in sales, customer success, support, and professional services — teams where the quality of every customer interaction directly affects retention and revenue. The platform grew out of 17 years of building scheduling software under the name Sumo Scheduler. Over time, as customers asked for more continuity across their workflows, it expanded into chat, AI meeting assistance, and omni-channel engagement. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. The focus hasn't changed: fewer tools, better continuity, no lost context. If your team spends too much time moving between apps and too little time with customers, Omnito is worth a look. You can start for free and see how it fits your workflow.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar Yes 
Gmail Yes 
HubSoft No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Salesforce No 
Zoom No 

Integrations

Google Calendar Yes 
Gmail No 
HubSoft Yes 
Microsoft 365 No 
Microsoft Outlook No 
Salesforce Yes 
Zoom Yes 

Pricing Details

$49/month
Solo $49/month, Starter $99/month, Professional $149/month, Enterprise custom quote. Billed month-to-month with no overage charges. 15-day free trial, no credit card required. No free plan.
Free Trial Yes 
Free Version No 

Pricing Details

$13/user
Omnito is a paid solution. Annual & monthly contracts are available with a $3k min purchase.
Omnito offers Volume & Non-Profit / NGO Pricing.
Users may self-implement or choose a paid white glove Implementation package. Omnito's pricing includes unlimited use for all licensed users - there are NO hidden usage fees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AptaBook

Founded

2024

Country

United States

Website

aptabook.com

Vendor Details

Company Name

Omnito

Founded

2008

Country

United States

Website

www.omnito.ai/

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking Yes 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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