Compare April vs. Microsoft Viva

We work with you to make sure your inbox providers don't send spam emails to your email. In just a matter of weeks, our clients have seen their open rates increase by more than DOUBLE! High-engagement recipients open emails and scroll down as they read. This should be done for almost all emails that are opened, as long as the content is not longer than the page. If a recipient takes an email from spam and goes out of their way, it is telling the inbox provider that they made a mistake. Inbox providers will be able to tell if you move an email from the promotions folder into the primary inbox that you don't agree with their sorting criteria. It and other similar emails should go directly to the primary mailbox. It shows that the recipient is interested in your email content. The inbox provider can interpret this as "This email is extremely important, please do not send it to spam."

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.

Secure your company’s communications with Proton Mail — the business email solution trusted by over 50,000 organizations. With end-to-end encryption built in, your internal and external communications stay confidential by default. Proton Mail helps your business meet GDPR, HIPAA, and other compliance standards, while giving you full control over your data under strong Swiss privacy laws. Empower your team with encrypted email and calendar, support for your custom email domains, professional branding, and simple migration from providers like Google Workspace or Microsoft 365 — no IT team required.

EasyDMARC is a cloud-based DMARC solution for securing domains and email infrastructure, protecting organizations against phishing attacks, and more: Brand Protection Our email protection SaaS platform stops hackers from sending phishing emails to customers from company names, gaining access to accounts, and stealing personal information. Increased Email Deliverability EasyDMARC informs receiving mail servers that emails are legitimate and authentic, ensuring they’re delivered to the inbox instead of blocked or sent to spam. Visibility Into Cyber Threats EasyDMARC helps to successfully monitor every aspect of your email authentication and enforce effective protection from phishing attacks thanks to its advanced reporting capability. Business Email Compromise (BEC) Protection Most people have seen emails pretending to be from the CEO, CFO, or another executive in their organization. EasyDMARC prevents business email compromise and keeps your company reputation on the highest level․ EasyDMARC’s deliverability tool, EasySender, covers all the aspects of email deliverability. The variety of features on the platform cover email list verification, mailbox warmup, and inbox placement.

Lodgify is vacation rental software built for independent hosts who need efficient channel management. Sync calendars, rates, and availability across Airbnb, Vrbo, Booking.com, Expedia and many more to prevent double bookings and keep listings updated in real time. Create a professional website with a direct booking engine to secure commission-free reservations. Manage all guest communication from a unified inbox, schedule automated messages, and track tasks in one dashboard. Integrated payments simplify collecting and reconciling bookings. AI-powered tools help craft listing descriptions and guest messages that save time and improve conversion. With clear reports and owner statements, you stay on top of performance. Whether you rent one property or a few, Lodgify makes hosting less to manage, more to love.

When evaluating administration tools, the most crucial question is what actual business problems they solve. ToogleBox was developed specifically to address the real-world, day-to-day challenges faced by Google Workspace Super Admins—such as neutralizing malicious emails, correcting outdated directory data, and fixing complex group misconfigurations. ToogleBox is a modular toolkit built to solve these specific problems with a transparent pricing model of $4/user/year per module, or $12 for the entire suite. Module 1: Email Damage Control: Execute domain-wide queries via the Gmail API to bulk-delete phishing emails across all mailboxes in seconds. Includes deep e-Discovery and internal email recall for mistakenly sent emails. Module 2: User Directory Management: Automate onboarding and offboarding, enforce standardized email signatures domain-wide, and centrally manage vacation responders. Module 3: Contacts & Groups: Replace manual tasks with attribute-based automation to dynamically update distribution lists. Sync external entities as shared contacts while automatically purging obsolete ex-employee data. Module 4: InfoBox: Bypass outdated, messy intranets. Deliver targeted internal communications directly via our Web and Mobile Apps—even reaching external contractors who don't have a corporate Google license. ToogleBox runs natively on Google Cloud Platform (GCP) . The platform seamlessly integrates using the Google Workspace Marketplace API, Admin SDK, Gmail API, People API, and Calendar API. Security is our priority. We undergo rigorous annual penetration testing with TAC Security and utilize Veracode for continuous SAST, DAST, and SCA scanning. ToogleBox is CASA Tier 3 Certified and fully GDPR compliant.

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

Cloverleaf is an AI-powered coaching platform that turns assessment data, HRIS events, and calendar context into proactive, personalized coaching delivered in Slack, Microsoft Teams, Workday, and email. Cloverleaf is built on trusted behavioral assessments including DISC, CliftonStrengths, and Insights Discovery — with over 10 validated assessments available in one platform. On average, customers reduce assessment spend by 32% while gaining continuous AI-powered coaching from that data. Coaching is tailored to the individual and the specific people they're working with and the context of the moment. Before a difficult 1:1, a cross-functional standup, or a performance review, coaching arrives specific to that meeting, those people, and that interaction. Employees don't need to log into another system or think about what to ask. Cloverleaf anticipates what will be most helpful and delivers it in real time. Organizations align coaching to their own leadership frameworks and competency models, ensuring development reinforces their standards. HRIS integration triggers coaching automatically during promotions, manager changes, team transitions, and performance cycle milestones. First-time managers receive coaching on delegation, feedback, and team dynamics for their specific new team from day one. Talent and HR leaders get visibility into coaching engagement, capability reinforcement, and development trends by team, department, or organization. Development is measured by behaviors being practiced, not just courses completed. Cloverleaf is SOC 2 Type II compliant, GDPR-aligned, and ISO 27001 certified. Trusted by 45,000+ teams across organizations to strengthen manager effectiveness, engagement, and retention. 86% of users report improved team performance.

Streamline event calendar management and online registration with Trumba. It's perfect for virtual, in-person or hybrid events. Trumba offers an innovative and highly customizable event calendar platform preferred by colleges and universities, hospitals and health systems, local government, communities and other organizations worldwide. Trumba also offers a HIPAA-compliant solution for hospitals and healthcare organizations and will enter into a BAA with covered entities. Trumba calendars can be easily embedded into your website or published as fully-hosted pages that match your online branding. Attendees can easily find events, subscribe to calendars, register/pay and stay informed of changes. Trumba can integrate with other calendars to provide a one-stop experience for your users and optimize workflows internally. Trumba customers love the ease of implementation services and ongoing customer support. Online demos and free trials are available upon request (no credit card info required).