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Description
Engagement can encompass various elements such as emails, phone calls, tasks, notes, and information streaming in from your current systems, including sales, marketing, customer support, and others. Now, it has become incredibly convenient to access all necessary details about a contact or organization, empowering you to make informed decisions and take appropriate actions. When you select or input an email, the timeline automatically populates, displaying all interactions related to that contact directly within your inbox. Engagement can encompass various elements such as emails, phone calls, tasks, notes, and information streaming in from your current systems, including sales, marketing, customer support, and others. You can effortlessly toggle to the company view to monitor all activities associated with the organization. Additionally, the contact view will display a timeline for the email address you’ve selected or entered, and from there, you have the option to switch to the company view, which will then showcase the timeline for any contacts sharing the same domain as the chosen email address, enhancing your insights even further. With this functionality, managing and tracking activities has never been more seamless.
Description
Q-Law is a robust solution crafted to assist with every facet of practice management, and below is an overview of some of its standout features. For a more thorough examination of the software's capabilities, please refer to the Detailed Description section. Each work case can accommodate an unlimited number of contacts, which are systematically organized using a relationship table and categorized by types such as employers, attorneys, and insurance carriers. The software boasts a comprehensive yet user-friendly notation system that includes various types of notes, such as activity, docket, and emergency notes. It also features an advanced system-wide search function that allows for detailed query searches. Additionally, the platform offers specialized templates tailored for different case types, enhancing its versatility. Users can benefit from the ability to cross-link and cross-reference multiple related cases, ensuring a high level of connectivity between them. Detailed tracking capabilities are available, allowing users to monitor the who, what, when, and how of case management, while the comprehensive history tracking feature logs all modifications made to contact information. To facilitate desk work, the system incorporates a tickler system, internal email (LAN-email), a to-do list, and docket entries, all designed to streamline workload management and improve overall efficiency. With these features, Q-Law not only simplifies practice management but also enhances productivity within legal environments.
API Access
Has API
No
API Access
Has API
No
Integrations
Expensify
Yes
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Mailchimp
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
PayPal
Yes
QuickBooks Online
Yes
Salesforce
Yes
Integrations
Expensify
No
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
Mailchimp
No
Microsoft 365
No
Microsoft Outlook
No
PayPal
No
QuickBooks Online
No
Salesforce
No
Pricing Details
$10 per user per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AppsForOps
Founded
2015
Country
Australia
Website
www.AppsForOps.com
Vendor Details
Company Name
Vertican
Website
www.vertican.com/q-law/
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
No
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Timeline
Bulk Editing
No
Collaboration Tools
No
Connections / Dependencies
No
Customize Look and Layout
No
Drag and Drop
No
For Business Processes
No
For Creative Writing
No
For Education
No
For Historical Data
No
For Legal Practitioners
No
For Project Management
No
For Sales
No
Layers
No
Milestones
No
Percent Complete Tracking
No
Privacy Controls
No
Product Features
Law Practice Management
Billing & Invoicing
Yes
CRM
Yes
Calendar Management
No
Client Portal
No
Conflict Management
No
Contract Management
Yes
Document Management
Yes
Email Management
No
Legal Case Management
Yes
Task Management
No
Time Tracking
Yes
Trust Accounting
Yes