Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voicent's Appointment Reminder software provides a straightforward and automated solution for scheduling and reminding clients about appointments, sending personalized notifications directly to any phone. During a reminder call, the recipient has the option to confirm, reschedule, leave a voicemail, or connect with someone in your office simply by pressing a keypad number. Thanks to Voicent's omnichannel features, appointment reminders can be delivered as voice messages, text alerts, and/or emails, allowing for confirmations to be gathered through any of these channels. The platform includes dialer tools and automation features with an integrated CRM that systematically monitors customer interactions and preferences. This intelligent tracking and responsive communication capability empowers businesses to close deals effectively, maintain follow-ups with potential clients, and enhance customer loyalty through timely engagement. By providing such a comprehensive approach to customer communication, Voicent enables businesses to streamline their operations efficiently and improve overall service quality.
Description
SMS Reminder is an online appointment scheduling and automated SMS notification service tailored for hair salons, barbers, beauty salons, physiotherapists, and auto service providers. It sends reminders to clients 24 hours prior to their appointments in either Greek or English and keeps a record of customer information to facilitate repeat bookings using a reference number. The system is designed to incorporate working hours, breaks, and leave schedules, while IRENE efficiently identifies the next available appointment slot. The Multi-Chair feature allows for the management of multiple workstations within a single calendar, where each station can have distinct names, colors, operating hours, and appointment durations. Additionally, the service provides annual birthday greetings and personalized reminders for important dates, such as VAT deadlines or supplier orders. An optional AI-Call Assistant is available to handle missed calls, enabling it to book, modify, or cancel appointments directly during the conversation. Accessible through any device without the need for app installation or setup costs, the browser-based service offers a flat business subscription rate that remains consistent regardless of the number of staff, though SMS usage incurs separate charges. This comprehensive system is designed to streamline operations and enhance customer engagement for service-oriented businesses.
API Access
Has API
No
API Access
Has API
No
Integrations
Voicent Communications
No
Pricing Details
$2,199 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
€25/business/month
Solo plan: €25/month; Multi-Chair plan: €35/month. SMS credits cost €0.025 each and are billed at the end of the monthly period; dual reminders use two credits. A refundable SMS deposit is collected at registration: €8.75 for Cyprus and €15 for Greece or the United Kingdom. VAT is not included. No setup costs. Optional AI-Call Assistant starts at €45/month.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Voicent Communications
Founded
2001
Country
United States
Website
www.voicent.com
Vendor Details
Company Name
CK Digital
Country
Cyprus
Website
smsrem.com/bz/
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
No
Recurring Appointments
Yes
Rescheduling
No
SMS Messaging
Yes
Two-Way Messaging
Yes
Product Features
Appointment Reminder
Appointment Scheduling
No
Calendar Management
No
Call Reminders
No
Email Reminders
No
Online Booking
No
Payment Reminders
No
Recurring Appointments
No
Rescheduling
No
SMS Messaging
No
Two-Way Messaging
No
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No