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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Since 2010, Appointment Reminder has been effectively reducing the likelihood of customers missing their appointments while simultaneously boosting repeat business through automated messaging and phone calls. Our mission is to help you minimize the time spent on the phone, allowing you to focus more on delivering services to your clients. Whether you are a business owner or an employee in sectors such as hair salons, massage therapy, legal practices, healthcare facilities, tattoo parlors, insurance firms, or auto repair shops, our services can benefit you. Additionally, Appointment Reminder accommodates scheduling for services that take place at the client’s location, such as HVAC repairs, pest control, and computer installation, among others. Implementing our system not only enhances customer satisfaction but also helps you avoid the significant costs linked to unproductive travel. Many of our users experience a remarkable decrease in both cancellations and no-shows by utilizing automated appointment reminders. Ultimately, this leads to a more efficient operation and a better experience for everyone involved.

Description

PinPoint Status revolutionizes customer service by eliminating lengthy appointment windows and unpredictable arrival times, resulting in higher customer satisfaction, reduced missed appointments, and fewer unnecessary phone calls, ultimately leading to an increase in positive online reviews and ratings. This innovative solution seamlessly integrates with your existing customer and job scheduling systems. Additionally, with a budget-friendly monthly subscription, PinPoint Status offers an accessible and user-friendly option for businesses of all sizes, ensuring that everyone can benefit from its features. Embracing this tool can significantly enhance your operational efficiency and foster stronger customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beats Yes 
CounterGo No 
Google Calendar No 
Google Chrome No 

Integrations

Beats No 
CounterGo Yes 
Google Calendar Yes 
Google Chrome Yes 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

$19 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Graphite Systems

Founded

2011

Country

United States

Website

appointmentreminder.org

Vendor Details

Company Name

PinPoint Status

Founded

2018

Country

United States

Website

www.pinpointstatus.com

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management Yes 
Call Reminders No 
Email Reminders No 
Online Booking Yes 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

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Alternatives

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