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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Major technology firms such as Amazon have raised expectations for convenience and the ability to access services anytime and anywhere, and the insurance sector is no exception. Customers today desire the freedom to engage with your business, manage their policies, and obtain information at their convenience, regardless of their location. By enabling self-service options for clients, your team can devote more time to essential revenue-generating tasks. Our innovative online and mobile self-service platform, Applied CSR24®, is pioneering in the insurance industry, ensuring that your customers remain connected to your business. To thrive in the digital age, it is crucial to meet the evolving expectations of consumers, as this will enhance client satisfaction, foster loyalty, and differentiate you from competitors. Recognizing that each client has distinct needs, it is important to customize the documents they receive to align with their specific requirements. This tailored approach not only improves the client experience but also reinforces your commitment to personalized service.

Description

Real-time automated access to financial data is essential in the contemporary digital landscape. Modern banking customers increasingly expect instant availability of their financial information, and FIS’ telephone banking solutions and software are tailored to meet this demand by offering seamless access anytime and anywhere. With user-friendly menus and customizable options, our phone banking service prioritizes delivering an exceptional experience for your clientele. FIS is committed to staying at the forefront of industry advancements, empowering businesses across various sectors, including merchants, banking, and capital markets, to navigate the rapidly changing competitive environment and enhance their growth and operational effectiveness. As a crucial player in global commerce and financial transactions, FIS is dedicated to fostering the success of businesses and communities by innovating the methods through which the world engages in payments, banking, and investments, proudly serving over 20,000 clients and more than a million merchants. Our mission is to continuously evolve and improve how financial services are delivered, ensuring that we remain a trusted partner in our clients' journeys toward achieving their goals.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ARGO
CXInfinity
Charge-off Loan Tracker
CoreConnect Foundation
IQService
Kinective Bridge
Sandbox Banking
SkyStem ART
VEVS Boat Rental Software
iVision Plus
vBots

Integrations

ARGO
CXInfinity
Charge-off Loan Tracker
CoreConnect Foundation
IQService
Kinective Bridge
Sandbox Banking
SkyStem ART
VEVS Boat Rental Software
iVision Plus
vBots

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Applied Systems

Founded

1983

Country

United States

Website

www.appliedsystems.com

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/banking-solutions/digital-channel-and-core/telephone-banking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

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