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Description

Genuine feedback regarding customers' digital experiences can only be obtained through real-world testing with actual users. Our global network of vetted digital experts is prepared to conduct testing rapidly, regardless of the country, language, or device configuration. Our Software as a Service (SaaS) platform seamlessly integrates with current software development life cycles and tools. Our dedicated delivery team oversees the entire process, enabling brands to test and launch superior software more quickly and frequently. While your app may perform well in a controlled environment, it’s essential to determine if it's genuinely ready for your customers. Applause is the solution that provides real-world insights into the quality of your digital experiences. With our enterprise-grade testing platform and a worldwide community of experts, we assemble tailored testing teams that align perfectly with your specific requirements. We offer results characterized by speed, scale, and adaptability, ensuring you can trust in the quality of your product. As a result, you can confidently move forward with your releases, knowing they meet the high standards your customers expect.

Description

UserTesting transforms how enterprises gather and apply human insights by combining a massive, engaged global participant network with AI-powered insight synthesis. The platform offers fast, reliable feedback to improve marketing effectiveness, product usability, and customer experience strategies. By replacing traditional surveys and focus groups, UserTesting helps businesses quickly validate ideas, co-innovate with customers, and refine messaging to boost conversion rates and loyalty. Its enterprise-grade security and compliance certifications, including SOC 2, GDPR, and HIPAA, make it suitable for the most regulated industries. Leading companies such as Kimberly-Clark and Wells Fargo use UserTesting to accelerate decision-making, reduce costs, and improve customer satisfaction scores. The platform scales from individual teams to large organizations, providing expert-led services and onboarding to ensure success. UserTesting’s intuitive tools make it easy to get feedback on campaigns, UX designs, and digital experiences. Overall, it empowers businesses to move faster and smarter with the real voice of their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe XD
Atlassian Rovo
Ayla IoT Platform
Condens
Desktop.com
EnjoyHQ
Figma
Google Calendar
Jira
Jira Work Management
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

Integrations

Adobe XD
Atlassian Rovo
Ayla IoT Platform
Condens
Desktop.com
EnjoyHQ
Figma
Google Calendar
Jira
Jira Work Management
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Applause

Country

United States

Website

www.applause.com

Vendor Details

Company Name

UserTesting

Founded

2007

Country

United States

Website

usertesting.com

Product Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Mobile App Testing

Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Product Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Mobile App Testing

Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Alternatives

Alternatives

Dovetail Reviews

Dovetail

Dovetail Research