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Description
Appetier provides restaurants with a personalized ordering website and mobile applications, which can be created from their existing website or simply using a logo and a menu photo. A restaurant can have its first location operational in just a few minutes, and while connecting a POS system is optional, it ensures that prices, hours of operation, and out-of-stock items are always up to date. Orders from services like DoorDash, Uber Eats, and Grubhub are integrated into a single queue and printed directly through the POS system, all without imposing any commission fees from Appetier. Catering orders accepted through ezCater automatically populate the catering calendar, allowing customers to place orders in advance, arrange catering services, reserve tables, or join a waitlist directly on the restaurant's own platform. Additionally, Sous, the AI assistant developed by Appetier, manages phone calls for pickup orders, engages with Google reviews, keeps online listings updated, and runs campaigns aimed at re-engaging previous customers. Restaurant owners have the flexibility to dictate the extent of Sous's involvement in their operations. Furthermore, any restaurant can initiate a complimentary website audit to quickly assess its performance metrics in roughly one minute. This feature equips owners with valuable insights into their online presence and helps them make informed decisions to enhance their business.
Description
dinerr is a comprehensive cloud-based platform designed for restaurant owners, managers, and front-of-house personnel. It provides an array of features including digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery service. The platform's dashboard efficiently manages live orders, kitchen operations, table assignments, reservations, waitlists, guest communication, and analytics. Additionally, dinerr Mobile empowers staff to oversee orders and table management via iPhone, iPad, and Android devices, while the web application is accessible through any browser. The Pro version enhances the experience with advanced reservation, table management, analytics, and staffing tools, while the Premium tier introduces AI-driven phone answering, Google Business Profile management, review tracking, staff rostering, payroll-hour monitoring, and various POS integrations. Restaurants can integrate with services like Square, Clover, Uber Direct, and QuickBooks Online when available. Global access to menus and management features is offered, although payment processing and partner integrations may vary by country and provider. The Free Plan provides essential functionalities such as digital menus, QR ordering, and guest payments, while the premium plans come with a 14-day free trial period, allowing potential users to explore the platform's capabilities before committing. Overall, dinerr aims to streamline restaurant operations and enhance customer experiences across various locations.
API Access
Has API
No
API Access
Has API
No
Integrations
Clover
Yes
DoorDash
Yes
Google Business Profile
No
Grubhub
Yes
QuickBooks Online
No
Shopify POS
Yes
Square for Restaurants
Yes
Stripe
No
Toast POS
Yes
Uber Eats
Yes
Integrations
Clover
Yes
DoorDash
No
Google Business Profile
Yes
Grubhub
No
QuickBooks Online
Yes
Shopify POS
No
Square for Restaurants
No
Stripe
Yes
Toast POS
No
Uber Eats
No
Pricing Details
Free under $500, $199 cap
Growth has no fee under $500 in direct online sales a month per location. Above that it is a flat $29 up to $1,000, $79 up to $2,000, $129 up to $3,000, and $199 above $3,000, never a share of an order. Marketplace orders carry no fee, and saving a card moves no money. Restaurants keep their own card processor, and Appetier adds nothing to card fees. Each location includes 1,500 marketing texts, 1,500 booking texts, and 10,000 marketing emails a month. Past an allowance, a text costs 1 cent and 1,000 emails cost $1.50, up to a monthly limit the owner sets. The limit starts at $0. AI phone answering and the drive-thru voice agent are an optional $49 Voice add-on on Growth, with 1,000 minutes a month per location and 3 cents a minute after that. Enterprise is $399 a month per location with a 30-day trial. It adds supplier ordering, the Voice add-on with 2,000 minutes, twice the texts and emails, SSO, API access, your own drivers, and a named rollout contact.
Free Trial
Yes
Free Version
No
Pricing Details
$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Appetier
Founded
2025
Country
United States
Website
appetier.com
Vendor Details
Company Name
dinerr LLC
Country
United States
Website
dinerr.com
Product Features
Online Ordering
Integrated Gift Cards
Yes
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
Yes
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
Yes
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Alternatives
Alternatives
No Alternatives
