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Description
Appetier provides restaurants with a personalized ordering website and mobile applications, which can be created from their existing website or simply using a logo and a menu photo. A restaurant can have its first location operational in just a few minutes, and while connecting a POS system is optional, it ensures that prices, hours of operation, and out-of-stock items are always up to date. Orders from services like DoorDash, Uber Eats, and Grubhub are integrated into a single queue and printed directly through the POS system, all without imposing any commission fees from Appetier. Catering orders accepted through ezCater automatically populate the catering calendar, allowing customers to place orders in advance, arrange catering services, reserve tables, or join a waitlist directly on the restaurant's own platform. Additionally, Sous, the AI assistant developed by Appetier, manages phone calls for pickup orders, engages with Google reviews, keeps online listings updated, and runs campaigns aimed at re-engaging previous customers. Restaurant owners have the flexibility to dictate the extent of Sous's involvement in their operations. Furthermore, any restaurant can initiate a complimentary website audit to quickly assess its performance metrics in roughly one minute. This feature equips owners with valuable insights into their online presence and helps them make informed decisions to enhance their business.
Description
Experience online ordering without commissions, specifically designed for your restaurant's unique needs. Your identity. Your clientele. Your personalized ordering platform, driven by ChowNow. Operating a restaurant can be challenging, but ChowNow simplifies the process by providing tools that empower eateries to succeed. Our focus remains on prioritizing both restaurants and their patrons, encouraging local engagement while remaining free of commissions. Looking for a system that accommodates pickup, delivery, curbside, or dine-in options? We have the solution for you. Stay competitive with larger brands and expand your customer network—all without commission fees. Forge direct connections with new patrons as you receive orders from a growing array of popular websites and applications. Transform infrequent visitors into loyal patrons by leveraging valuable insights, marketing know-how, and an extensive array of promotional resources. Our innovative hardware and software, coupled with top-notch partnerships, make streamlining your operations a breeze. We genuinely appreciate feedback from the dedicated individuals who keep the restaurant industry thriving, as their insights help us improve our services.
API Access
Has API
No
API Access
Has API
No
Integrations
Clover
Yes
Foodhub
No
Grubhub
Yes
HubWorks Retail Task Management System
No
Hubworks
No
OrderOut
No
Ordermark
No
Otter
No
Parseur
No
Shipday
No
Integrations
Clover
No
Foodhub
Yes
Grubhub
No
HubWorks Retail Task Management System
Yes
Hubworks
Yes
OrderOut
Yes
Ordermark
Yes
Otter
Yes
Parseur
Yes
Shipday
Yes
Pricing Details
Free under $500, $199 cap
Growth has no fee under $500 in direct online sales a month per location. Above that it is a flat $29 up to $1,000, $79 up to $2,000, $129 up to $3,000, and $199 above $3,000, never a share of an order. Marketplace orders carry no fee, and saving a card moves no money. Restaurants keep their own card processor, and Appetier adds nothing to card fees. Each location includes 1,500 marketing texts, 1,500 booking texts, and 10,000 marketing emails a month. Past an allowance, a text costs 1 cent and 1,000 emails cost $1.50, up to a monthly limit the owner sets. The limit starts at $0. AI phone answering and the drive-thru voice agent are an optional $49 Voice add-on on Growth, with 1,000 minutes a month per location and 3 cents a minute after that. Enterprise is $399 a month per location with a 30-day trial. It adds supplier ordering, the Voice add-on with 2,000 minutes, twice the texts and emails, SSO, API access, your own drivers, and a named rollout contact.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Appetier
Founded
2025
Country
United States
Website
appetier.com
Vendor Details
Company Name
ChowNow
Founded
2011
Country
United States
Website
chownow.com
Product Features
Online Ordering
Integrated Gift Cards
Yes
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
Yes
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
Yes
Product Features
Food Delivery
Delivery Tracking
Yes
Dispatch Management
Yes
For Restaurants
Yes
Gift Card Management
No
Menu Management
Yes
Online Ordering
Yes
Order Management
Yes
Routing
No
Sales Trend Analysis
Yes
Supports Loyalty Program
Yes
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
Yes
Reporting / Analytics
Yes
Rewards / Loyalty Program
Yes
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
Yes
