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Description
Introducing the ultimate platform for businesses that prioritize reviews and ratings: Appbot. With its top-tier monitoring, response, and analysis capabilities, Appbot stands out as a leader in the industry, compatible with all prominent app stores. Your team remains engaged with users since new reviews are collected almost instantly. Additionally, Appbot enhances seller performance through its specialized Amazon review analysis tool. By evaluating customer feedback, you can take proactive steps to enhance both products and listings. It seamlessly connects your entire team to reviews, whether through Slack for product teams or Zendesk for customer support, ensuring comprehensive coverage. Understanding the importance of user feedback from around the globe, Appbot automatically gathers reviews from every country without the hassle of manual translation. It even translates app and product reviews on its own, displaying them alongside the originals for easy reference. Furthermore, you can track user sentiment trends, review counts, and star ratings over time, allowing you to gauge the impact of the changes you implement. This way, you can make informed decisions that resonate with your audience and elevate your business.
Description
Localena serves as an online platform designed for managing reputations and reviews specifically for local enterprises. It provides teams with the ability to solicit reviews via various channels such as email, SMS, WhatsApp, QR codes, and direct links, all while incorporating automated reminders to enhance engagement. A centralized dashboard aggregates reviews from linked services, enabling users to conduct sentiment analysis and effectively manage responses. With the option for AI-generated replies that align with a business's unique voice, these responses can be either approved by users or automatically published where applicable. Additionally, Localena facilitates updates to Google Business Profiles, monitors Google Maps rankings, tracks competitors, and observes how selected AI assistants portray a business. The platform allows teams to share reviews on social media platforms like Facebook and Instagram, showcase them through website widgets, and oversee multiple locations simultaneously. Furthermore, it streamlines the process of gathering reviews, analyzing customer feedback, monitoring reputation, and enhancing local visibility workflows tailored for service providers, retailers, restaurants, clinics, hotels, and a variety of other local business types, thereby empowering them to improve their online presence and customer engagement effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Zapier
Yes
Amazon Web Services (AWS)
Yes
Axis LMS
Yes
Easyflow
Yes
Facebook
No
Google Business Profile
No
Instagram
No
Pliik
Yes
Slack
Yes
Stackreaction
Yes
Integrations
Zapier
Yes
Amazon Web Services (AWS)
No
Axis LMS
No
Easyflow
No
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
Pliik
No
Slack
No
Stackreaction
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
Starter: $49/month; Pro: $99/month; Managed: $249/month. The first month is free for eligible new subscriptions.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Appbot
Founded
2014
Country
Australia
Website
appbot.co
Vendor Details
Company Name
Media87
Founded
2026
Country
United Arab Emirates
Website
localena.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No