Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AppTek stands out as a prominent global innovator in the fields of artificial intelligence (AI) and machine learning (ML), specializing in automatic speech recognition (ASR), neural machine translation (NMT), and natural language understanding (NLU). Their advanced platform offers leading-edge solutions for both real-time streaming and batch processing, available in cloud or on-premise formats, catering to a diverse range of markets worldwide, including media and entertainment, call centers, government sectors, and enterprise businesses. Developed by a team of top-tier scientists and research engineers, AppTek’s technologies support an extensive variety of languages, dialects, and communication channels. By employing deep neural networks, AppTek effectively transcribes and comprehends speech and text data, resulting in tools that are not only accurate but also highly efficient. Furthermore, the company's commitment to continuous innovation ensures they remain at the forefront of the rapidly evolving AI landscape.
Description
Language I/O simplifies the process for Fortune 500 companies to overcome language obstacles, enabling them to deliver customer support on a global scale. By seamlessly integrating with your CRM, LIO allows English-speaking support agents to interact in real-time with customers across more than 100 different languages through chat, email, and other channels. Our advanced machine translation platform can be set up within hours, ensuring that your unique company terminology is consistently and accurately translated. We pride ourselves on being the central hub for multilingual customer support, making your transition as smooth as possible. You can specify the terminology you want included in your glossary, ensuring that industry-specific language is properly translated every time. There's no need to invest exorbitant amounts or endure lengthy waits to train a neural machine translation engine; our efficient service will have you operational almost instantly. With Language I/O, you can focus on what matters most—providing excellent support to your customers worldwide.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ActiveScale
Yes
Oracle CRM On Demand
No
Salesforce
No
Zendesk
No
Integrations
ActiveScale
No
Oracle CRM On Demand
Yes
Salesforce
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$499 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AppTek
Founded
1990
Country
United States
Website
www.apptek.com
Vendor Details
Company Name
Language I/O
Founded
2011
Country
United States
Website
languageio.com
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No