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Description
Discover the foremost platform for managing reviews powered by artificial intelligence. With this comprehensive tool, you can oversee user feedback, evaluate sentiment, and enhance your app's discoverability, all streamlined in one location. Utilizing AppFollow, you can effectively leverage user insights to maintain your app's prominence in app stores while steadily rising in rankings.
The suite of offerings encompasses:
- A unified review management system for all prominent app stores
- Automation for managing reviews, including tagging and AI-generated responses
- In-depth analytics covering user reviews, sentiment, app rankings, and competitive analysis
- Seamless integrations with leading platforms such as Zendesk, Salesforce, Tableau, among others
- A dedicated team of experts available to assist with app development, assessments, and market strategies
With over 70,000 satisfied clients like Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming, AppFollow has established itself as a trusted resource in the industry. Their commitment to client success ensures that your app can achieve its fullest potential in a competitive landscape.
Description
SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Zendesk
Yes
App Store
Yes
BI Book
Yes
Discord
Yes
ElectroNeek
Yes
Freshdesk
Yes
Google Business Profile
No
Google Play
Yes
Help Scout
Yes
Integrations
Salesforce
Yes
Zendesk
Yes
App Store
No
BI Book
No
Discord
No
ElectroNeek
No
Freshdesk
No
Google Business Profile
Yes
Google Play
No
Help Scout
No
Pricing Details
$23 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AppFollow
Founded
2014
Country
Finland
Website
appfollow.io
Vendor Details
Company Name
SurgePoint
Website
www.thesurgepoint.com
Product Features
App Store Optimization (ASO)
A/B Testing
No
App Store Localization
No
Benchmarking
Yes
Competitor Monitoring
Yes
Keyword Research Tools
Yes
Rank Tracking
Yes
Reporting / Analytics
Yes
Reviews Management
Yes
Sentiment Analysis
No
Mobile App Analytics
A/B Testing
No
Channel Attribution
Yes
Cohort Analysis
No
Funnel Analysis
No
In-App Events Tracking
No
Push Notifications
No
Retention Tracking
No
Revenue Tracking
Yes
Uninstall Tracking
No
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
Yes
Text-to-Win
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No