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Description

Ensure that no calls go unanswered by utilizing our 24/7 receptionist service, guaranteeing you never miss an important call again. With increased call volume, your team can seize more opportunities to convert leads into clients. Apollo's skilled receptionists direct the right calls to the appropriate team members at just the right moment, allowing your staff to maintain focus on their tasks without disruptions. Regardless of the hour, your customers will connect with a friendly receptionist who can effectively capture the details of their inquiries. We meticulously sift through incoming calls, alerting your on-call team to urgent matters while compiling routine requests into a convenient daily summary for your office staff. Your clients will always receive a warm welcome, and critical business calls will be promptly transferred to you, just as if you had an in-house receptionist managing your communications. Routine issues are efficiently filtered and communicated to you via email or text, ensuring that you are always informed and ready to respond. This service not only enhances customer satisfaction but also streamlines your team's workflow.

Description

Noise Firewall is a software tool for shared workspaces and call centers. It blocks ambient noise from the call center/shared workspace and stops customers from hearing it. It protects customers from ambient noises such as supervisors giving instructions, announcements on PA, and other agents talking to customers. Supports hybrid work models that combine remote work with work in the office. The Noise Firewall can also be used to remove non-human sounds such as car horns and barking dogs. It can be deployed in virtually any telephony environment. It supports both a distributed or centralized architecture. It does not require any connection to any cloud service. In addition, it protects sensitive and personal data from being overheard. This is in accordance with regulations such as HIPAA, FedRAMP, HIPAA and GDPR. It provides a useful dashboard that displays statistics about call quality, including a Noise Map of the Call Center.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Apollo Answering Service

Country

United States

Website

apolloansweringservice.com

Vendor Details

Company Name

SoliCall

Founded

2006

Country

Israel

Website

solicall.com/noise-firewall/

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