Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ApexSmartAI offers a comprehensive AI phone-answering service tailored for home-service and property-management companies across the U.S. This service operates around the clock, providing assistance in both English and Spanish, while adhering to established business guidelines, service areas, and call-handling protocols, ensuring that all caller information and service requests are recorded accurately. Details of each call are promptly communicated to designated personnel via SMS and email for timely follow-up. The vendor takes care of the configuration and upkeep of each virtual receptionist to align with the specific operating hours, services offered, and instructions from the business, allowing clients to reroute calls to the service without needing to engage with a self-service portal. It caters to a variety of sectors, including HVAC, plumbing, roofing, painting, electrical work, garage door services, and property management, effectively managing calls during evenings and weekends. Additionally, urgent inquiries are processed through a customized escalation protocol set by the business to ensure swift resolution. This seamless integration of technology and service enhances customer satisfaction while optimizing operational efficiency for the businesses served.
Description
Wattle AI serves as a cloud-driven AI receptionist tailored for small businesses and service teams, adept at managing customer inquiries via phone. Operating 24/7, it utilizes customizable questions and call flows, retains caller information, and can arrange appointments for users on select plans. This platform also accommodates web agents, WhatsApp Business calls, and SMS, consolidating conversations into a unified inbox that features customer profiles, call recordings, transcripts, and summaries for seamless staff handoff. Teams have the flexibility to personalize voice agents, establish instructions and safeguards, prioritize urgent calls, and integrate various tools such as calendars, spreadsheets, accounting software, and workflow applications. Its diverse applications encompass after-hours and overflow call management, appointment scheduling, job and maintenance requests, inquiries for clinics and salons, restaurant bookings, and follow-ups with staff. Additionally, the subscription plans offered include monthly call minutes, while costs for Australian mobile numbers, outbound calls, and transfers may incur separate charges, ensuring that businesses can choose the features that best fit their needs. Overall, Wattle AI streamlines communication, enhances customer service efficiency, and supports a variety of business operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cal.com
No
Google Calendar
No
Google Sheets
No
QuickBooks Online
No
Slack
No
WhatsApp
No
Xero
No
Zapier
No
n8n
No
Integrations
Cal.com
Yes
Google Calendar
Yes
Google Sheets
Yes
QuickBooks Online
Yes
Slack
Yes
WhatsApp
Yes
Xero
Yes
Zapier
Yes
n8n
Yes
Pricing Details
$385/month
The plan is $385 per month, with no setup fee. It includes 500 call minutes per month; additional minutes are $0.43 per minute. Billing is month to month, and a 7-day free trial starts when the line goes live.
Free Trial
Yes
Free Version
No
Pricing Details
A$99/month
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ApexSmartAI
Founded
2026
Country
United States
Website
apexsmartai.com
Vendor Details
Company Name
MOONSHOT VENTURES PTY LTD
Country
Australia
Website
heywattle.com