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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You invest considerable effort in attracting potential customers to your website, so ensure you capture their information before they leave. Those who visit your site are eager to connect with you, and utilizing live chat can facilitate that interaction. It's notable that many websites convert only about 3%-5% of their traffic into sales, and you shouldn’t allow yours to fall into that statistic. We offer tailored solutions, customizing both the design of the chat widget and the responses from our chat agents to fit your needs. Adding our live chat feature requires just a few minutes of your time, and our dedicated support team will handle everything else. This way, we can engage with your visitors and provide you with qualified leads in real-time through email, text, or live calls. Our live chat services cater not only to legal practices like personal injury, criminal defense, and family law, but also to home and commercial service industries such as HVAC, plumbing, roofing, and solar contracting. By implementing our service, you can significantly boost your engagement and conversion rates.

Description

Our Virtual Shopping Assistant, powered by artificial intelligence, effectively pinpoints and transforms sales opportunities within customer chat platforms, simultaneously lowering customer service expenses. It boasts the capability to convert 20% of online interactions into sales without affecting customer support operations. Envolve functions as a performance marketing channel that enhances both on-site conversion rates and average order values, while also cutting down on re-marketing expenditures. The chat A.I. meticulously analyzes customer inquiries to discern their intent, ensuring that requests requiring human intervention are directed to your support team. Meanwhile, inquiries related to sales are seamlessly guided through an automated sales funnel that aligns customers with relevant products from your website and product inventory. All product details showcased by Envolve are sourced directly from your product feed, granting retailers complete authority over the content presented. This innovative approach not only boosts sales but also optimizes the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

4D EMR Yes 
8am CasePeer Yes 
AgencyPlatform Yes 
Builder Prime Yes 
GrowPath Yes 
Law Ruler Yes 
Lead Docket Yes 
SmartAdvocate Yes 
TUNE No 

Integrations

4D EMR No 
8am CasePeer No 
AgencyPlatform No 
Builder Prime No 
GrowPath No 
Law Ruler No 
Lead Docket No 
SmartAdvocate No 
TUNE Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ApexChat

Founded

2008

Country

United States

Website

www.apexchat.com

Vendor Details

Company Name

Envolve Tech

Founded

2013

Country

Gales

Website

envolvetech.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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