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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Answering AI is an innovative call-answering solution powered by artificial intelligence, designed to provide round-the-clock support for your phone calls, guaranteeing that your customers receive prompt assistance at any time. Establishing your virtual receptionist is an easy process: you simply need to outline your preferences for call management, much like crafting a prompt for ChatGPT. The system is designed to integrate flawlessly with your current phone systems, calendars, and call forwarding configurations, allowing the AI to handle appointment scheduling, direct intricate questions to your staff, and keep everything synchronized across various platforms. Answering AI is suitable for a wide range of sectors, including small enterprises, legal practices, e-commerce businesses, healthcare providers, creative firms, software as a service (SaaS) organizations, and teams working remotely. Among its standout features is a customizable smart call button for your website that adjusts based on visitor interactions, context-aware intelligence that personalizes discussions according to the caller's activity on your site, and intelligent call routing that assesses when to address inquiries or connect callers with human specialists. This comprehensive approach not only enhances customer experience but also streamlines communication across all business functions.

Description

Vocally serves as an AI voice receptionist designed specifically for small and medium-sized service enterprises. This innovative solution manages incoming calls around the clock in multiple languages, including Italian, English, and Spanish, while also handling bookings, providing answers from a personalized knowledge base, and directing or escalating calls as necessary. Additionally, it maintains communication through follow-ups via SMS, email, and WhatsApp for enhanced customer engagement. A convenient voice widget allows website visitors to interact with the same AI assistant, ensuring a seamless experience. Each business enjoys its own dedicated tenant featuring tailored prompt tuning, detailed call logs, transcripts, and comprehensive usage analytics. The service is developed by Mandally Technologies S.R.L.S., based in Italy, catering to the unique needs of various industries. With its multifaceted capabilities, Vocally not only streamlines communication but also enhances operational efficiency for its users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Airbnb Yes 
Apple Calendar Yes 
ChatGPT Yes 
GPT-4o Yes 
Google Calendar Yes 
Microsoft Outlook Yes 
OpenAI Yes 

Integrations

Airbnb No 
Apple Calendar No 
ChatGPT No 
GPT-4o No 
Google Calendar No 
Microsoft Outlook No 
OpenAI No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Answering AI

Country

United States

Website

answering.ai/

Vendor Details

Company Name

Mandally Technologies S.R.L.S.

Country

Italy

Website

vocally.me

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives