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Description
Answerfone specializes in providing live operator services around the clock. We leverage cutting-edge technology for data collection and advanced network capabilities to ensure that messaging is precise and tailored to the unique needs of our clients. No matter what your field is, our well-trained personnel pay close attention to detail, especially for bustling medical practices. We are dedicated to fulfilling the requirements of the physicians, medical teams, and patients alike with professionalism and care. Enhance your responsiveness by implementing a personalized call center communication strategy through Answerfone. When your receptionist cannot handle the extra incoming calls, Answerfone steps in to take messages for attorneys and quickly relays those messages via email or text. The caller remains unaware that they are not speaking to the receptionist, as we pride ourselves on providing seamless communication. At Answerfone, real individuals manage your calls whenever you are occupied, unavailable, or after business hours, ensuring that you never miss an important communication. Our commitment to excellence in customer service sets us apart in the industry.
Description
eReceptionist is a service that operates under the reputable j2 Global (NASDAQ:JCOM), a recognized leader in the industry. The company boasts a rapidly expanding network that covers over 4,200 cities across 49 countries and six continents, catering to more than 11 million subscribers globally. eReceptionist provides an advanced virtual receptionist service, which is a cutting-edge, on-demand voice communication solution. This innovative system enables mobile professionals, remote workers, small enterprises, and independent entrepreneurs to project a more polished image and enhance their productivity levels. By choosing eReceptionist, clients can enjoy the same level of quality and professionalism associated with Fortune 500 corporate phone systems, all without incurring hefty equipment costs or fees. The service offers economical call forwarding options that can direct calls to a home phone, office phone, mobile device, or voicemail. Additionally, users can assign extensions to up to three different numbers to manage call diversion effectively. Any unanswered calls can conveniently go to voicemail, and users can access their messages through the convenient voicemail-by-email feature, ensuring they never miss important communications. With eReceptionist, businesses can streamline their communication processes and enhance their overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Desktop.com
No
PhoneNumberGuy
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$79 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Answerfone
Founded
1925
Website
answerfone.com/about-us.html
Vendor Details
Company Name
j2 Global
Country
United States
Website
www.evoice.com
Product Features
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes
