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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Description

Utilizing data-driven insights, this human-centric live chat service provides your sales team with highly qualified leads. By merging the capabilities of SmartChat with the nuances of human interaction, you can enhance your website's performance significantly. SmartChat effectively categorizes your audience and scrutinizes their behavior to pinpoint valuable prospects or those at risk of leaving. Our platform engages users in immediate conversations, purposefully designed to guide them through the sales funnel towards defined conversion objectives. The leads generated are either sent directly to your team or seamlessly integrated with your existing systems, leading to an average increase in conversion rates of 32%. Over 300 brands worldwide have experienced a transformation in their live chat functionality, turning it into a powerful tool for lead generation. The combination of human engagement and intelligent targeting works to elevate your digital conversion strategies. Additionally, a tailored knowledge base ensures that your brand's tone of voice is consistently reflected, providing a customer experience that aligns perfectly with your expectations and enhances brand loyalty. This approach not only drives conversions but also fosters lasting relationships with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Mailchimp Yes 
Apple Calendar Yes 
Autotask PSA Yes 
ConnectWise PSA Yes 
Constant Contact Yes 
Docusign No 
FranConnect Yes 
Freshdesk Yes 
Freshsales Yes 
Google Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
ServiceTrade Yes 
Trello Yes 
Workiz Yes 
Zapier Yes 
Zendesk Yes 
improveit! 360 Yes 

Integrations

Google Analytics Yes 
Mailchimp Yes 
Apple Calendar No 
Autotask PSA No 
ConnectWise PSA No 
Constant Contact No 
Docusign Yes 
FranConnect No 
Freshdesk No 
Freshsales No 
Google No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
ServiceTrade No 
Trello No 
Workiz No 
Zapier No 
Zendesk No 
improveit! 360 No 

Pricing Details

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AnswerForce

Country

United States

Website

www.answerforce.com

Vendor Details

Company Name

CommVersion

Country

United States

Website

commversion.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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