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Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
You can enjoy all the advantages of having a receptionist without the need to recruit another part-time or full-time employee. Our virtual receptionist service provides you with a real, live person capable of answering your calls, scheduling appointments, and managing any reception tasks you require. Understanding the effort you put into earning your income, we, as a family-owned business, recognize that every dollar is significant. If your small business is unable to allocate funds for a full-time receptionist, our virtual option offers a budget-friendly solution. With this service, you are only charged for the time you utilize, ensuring you don’t waste any money. A virtual receptionist can streamline your schedule and handle your calls in a professional manner, allowing you to focus more on expanding your business. By opting for our live virtual receptionist, you can save money while still benefiting from a professional service at a much lower cost than hiring a new employee. Additionally, you have the flexibility to select when to use the service, ensuring that you only pay for what you actually need, providing you with both convenience and value. This way, you can maintain a high level of customer service without the financial burden of a full-time hire.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$39.95 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
Sunshine Communication Services
Founded
2015
Country
India
Website
www.sunshine1.com/answering-services/virtual-receptionist/
