Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
Specialty Answering Service stands out as a premier call center provider, assisting rapidly expanding companies in closing sales while offering exceptional live customer support around the clock. With friendly virtual receptionists and personalized call management, SAS ensures a remarkable virtual office experience. Currently, thousands of small businesses are taking advantage of our services, and our live-operator answering service is recognized as a leader in the field. We handle everything from message taking and phone orders to bilingual services and comprehensive virtual office solutions. It's interesting to note that 81% of organizations known for excellent customer service have a competitive edge over their rivals. You can trust that we consistently deliver the utmost quality care to your clientele. Understanding the importance of keeping expenses low, we offer our services at prices that suit any financial plan. Our team is dedicated to collaborating with you to develop a customized strategy that aligns perfectly with the unique needs of your business. With our expertise and commitment, we strive to enhance your customer interactions and support your growth.
API Access
Has API
API Access
Has API
Integrations
Facebook
Freshdesk
Google
Salesforce
ServiceNow
TimeTap
X (Twitter)
Zendesk
Zoho CRM
Integrations
Facebook
Freshdesk
Google
Salesforce
ServiceNow
TimeTap
X (Twitter)
Zendesk
Zoho CRM
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$34 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
SAS
Founded
1985
Country
United States
Website
www.specialtyansweringservice.net/answering-services/