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Average Ratings 0 Ratings
Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
At Sentics Customer Care, we recognize that satisfied customers are essential for the success of your business. Clients wish to reach out to you whenever they have a need, which is why we guarantee a friendly, professional, and timely response to their calls, ensuring they feel valued and comfortable. This allows you to concentrate on the areas of your business where you can provide the most benefit. Whether you require us to manage all of your incoming calls or simply wish to enhance your current team, we can assist with various tasks as needed. No matter your requirements, we have tailored solutions to meet your specific demands. Tired of dedicating all your time to phone calls but don’t want to overlook potential clients? Our simple and cost-effective virtual receptionist and assistant packages are designed to support small businesses, featuring a dedicated team to expertly manage your customer calls and inquiries. With our services, you can reclaim your time and focus on growing your business while we take care of your customer interactions.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$24.56 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
Sentics Customer Care
Country
United Kingdom
Website
senticscustomercare.com