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Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
With My Receptionist, you gain access to a comprehensive suite of features that allows for seamless integration with your current business systems and workflows. Our aim is to provide exactly what you require, ensuring that you receive neither too much nor too little. In essence, we deliver all the essentials your business demands in a straightforward and efficient manner. First, you connect with us; next, we expertly handle your incoming calls; and finally, rest assured that both your customers and calls are expertly managed. Since 2001, our online scheduling platform has set the standard in the industry, serving a diverse clientele that includes both small enterprises and Fortune 500 corporations. As a user of our online scheduling service, you will enjoy discounted rates on essential tools designed to ensure a smooth integration of your receptionist service with your appointment booking system. Remember, missed appointments can lead to financial losses, and in today’s fast-paced world, it's all too easy for individuals to overlook their scheduled commitments. To combat this, My Receptionist offers a proactive solution by contacting your clients to remind them of their upcoming appointments, thereby helping to reduce no-shows and enhance your overall efficiency. This added layer of service not only saves you time but also contributes to the growth and success of your business.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$100 per billing period
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
My Receptionist
Founded
2001
Country
United States
Website
myreceptionist.com/features/