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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.

Description

HelloSells offers four services. These include answering service, lead qualification service, call centre services, appointment scheduling services, and call center services. Our core service is Lead Qualification Service. Some businesses are not worth your time. Studies have shown that businesses need to respond quickly to important leads. We receive leads 24 hours a day, from all channels, and respond within 4 seconds. Our team will identify the most important leads and schedule appointments with you. This allows businesses to prioritise leads and spend their time with those who are most likely convert. Businesses can close more sales quickly. Answering service is another important service we offer. Our agents are available 24/7/365 to help you answer your calls, qualify your leads, and transfer the hot lead or book an appointment on your calendar. Our agents are ideal for expanding sales and marketing teams that want to take their sales to the next level. We are flexible and highly customizable.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Freshdesk Yes 
Keap No 
Pipedrive No 
ServiceNow Yes 
TimeTap Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Salesforce Yes 
Freshdesk No 
Keap Yes 
Pipedrive Yes 
ServiceNow No 
TimeTap No 
Zendesk No 
Zoho CRM No 

Pricing Details

$30 per month
Free Trial No 
Free Version No 

Pricing Details

$359 per month
Visit our site for additional details
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AnswerFirst

Country

United States

Website

answerfirst.com/virtual-receptionist/

Vendor Details

Company Name

HelloSells

Founded

2015

Country

United States

Website

www.hellosells.com

Product Features

Lead Capture

Business Card / Badge Scanning Yes 
Dashboard Yes 
Data Extraction No 
Lead Distribution No 
Lead Notifications Yes 
Lead Nurturing Yes 
Lead Qualification Yes 
Lead Scoring Yes 
Online Forms No 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution No 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools No 
Source Tracking Yes 

Alternatives

Alternatives

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