Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
HelloSells offers four services. These include answering service, lead qualification service, call centre services, appointment scheduling services, and call center services. Our core service is Lead Qualification Service. Some businesses are not worth your time. Studies have shown that businesses need to respond quickly to important leads. We receive leads 24 hours a day, from all channels, and respond within 4 seconds. Our team will identify the most important leads and schedule appointments with you. This allows businesses to prioritise leads and spend their time with those who are most likely convert. Businesses can close more sales quickly. Answering service is another important service we offer. Our agents are available 24/7/365 to help you answer your calls, qualify your leads, and transfer the hot lead or book an appointment on your calendar. Our agents are ideal for expanding sales and marketing teams that want to take their sales to the next level. We are flexible and highly customizable.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Salesforce
Yes
Freshdesk
Yes
Keap
No
Pipedrive
No
ServiceNow
Yes
TimeTap
Yes
Zendesk
Yes
Zoho CRM
Yes
Integrations
Salesforce
Yes
Freshdesk
No
Keap
Yes
Pipedrive
Yes
ServiceNow
No
TimeTap
No
Zendesk
No
Zoho CRM
No
Pricing Details
$30 per month
Free Trial
No
Free Version
No
Pricing Details
$359 per month
Visit our site for additional details
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
HelloSells
Founded
2015
Country
United States
Website
www.hellosells.com
Product Features
Product Features
Lead Capture
Business Card / Badge Scanning
Yes
Dashboard
Yes
Data Extraction
No
Lead Distribution
No
Lead Notifications
Yes
Lead Nurturing
Yes
Lead Qualification
Yes
Lead Scoring
Yes
Online Forms
No
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
Yes
Lead Distribution
No
Lead Nurturing
Yes
Lead Scoring
Yes
Lead Segmentation
Yes
Pipeline Management
Yes
Prospecting Tools
No
Source Tracking
Yes