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Description
Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.
Description
Choose a toll-free or local number for your enterprise and redirect it to Gabbyville; we’ll handle everything from there! Our Gabbonistas will manage all incoming calls, direct them to the right individuals, and even make outbound calls as needed. Additionally, they can organize appointments, take comprehensive messages on your behalf, and facilitate conference calls by connecting participants! This allows you to unwind, take a well-deserved break, and trust that Gabbyville is in your corner! We ensure that every call is answered, routed appropriately, and that detailed messages are captured through our concise intake form. Important messages will be promptly sent to you via SMS or email! Our team will address all inquiries from your callers while providing exceptional support with a personal touch! Your preferences will always be prioritized! Our Gabbonistas are trained to respond to calls based on your specific guidelines and preferences. They are adept at familiarizing themselves with your company’s frequently asked questions to deliver outstanding customer service. With Gabbyville, you have the freedom to operate your business in the manner you choose! Plus, our commitment to your satisfaction means we continuously adapt to your evolving needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Freshdesk
Yes
Salesforce
Yes
ServiceNow
Yes
TimeTap
Yes
Zendesk
Yes
Zoho CRM
Yes
Integrations
Freshdesk
No
Salesforce
No
ServiceNow
No
TimeTap
No
Zendesk
No
Zoho CRM
No
Pricing Details
$30 per month
Free Trial
No
Free Version
No
Pricing Details
$250 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AnswerFirst
Country
United States
Website
answerfirst.com/virtual-receptionist/
Vendor Details
Company Name
Gabbyville
Founded
2020
Country
United States
Website
www.gabbyville.com/how-gabbyville-works/
